Senior Business Systems Analyst
3 days ago
Insight Global is seeking a highly skilled Senior Business Systems Analyst to join our team. As a key member of our IT organization, you will be responsible for providing expert support for internal HR customers, focusing on SAP HR functional areas and Success Factors. This role requires a strong understanding of business processes and technology solutions.
Key Responsibilities:- Provide support for internal HR customers, including troubleshooting and resolving system issues.
- Develop and maintain process maps, gather business requirements, and conduct application testing.
- Collaborate with functional groups to communicate business needs and ensure alignment with IT solutions.
- Conduct business process analyses, needs assessments, and preliminary cost-benefit measurements.
- Communicate trends and requirements to and from customers and IT.
- 5+ years of experience supporting HR with expert use of Success Factors.
- Experience developing process maps, gathering business requirements, and conducting application testing.
- Expertise in EC foundational/custom object configuration.
- Exposure to HR business process in one or more of the following areas: Recruiting and Onboarding, Succession and Development, Performance and Goals, and/or Learning.
- Proven experience troubleshooting HR system issues, interfaces to other systems.
- Ability to provide second and third-level support for inquiries submitted to the IT Help Line.
We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.
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