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Executive Director of Operations

1 month ago


Boston, Massachusetts, United States EWC Growth Partners LLC Full time
Job Overview

We are seeking a highly motivated and experienced Center Manager to join our team at EWC Growth Partners LLC. As a key member of our leadership team, you will be responsible for driving business growth and ensuring the consistent application of our core values.

Key Responsibilities:

  • Create and implement daily/monthly goals for the center and its associates.
  • Master the Guest Service Associate role and lead by example.
  • Supervise, motivate, discipline, and coach associates in the moment, and as needed.
  • Conduct all Strut Team Meetings and prepare activities or resources.
  • Celebrate positive associate performance and identify opportunities for improvements.
  • Handle all guest issues that arise in a timely manner and be solution-oriented.
  • Complete weekly associate schedules and manage time off requests.
  • Maintain proper inventory levels and submit orders in a timely manner.
  • Prepare and cross-check payroll reports.
  • Interview, hire, and train new associates as needed.
  • Take ownership and accountability for creating a positive work environment that increases productivity and reduces turnover.
  • Maintain and uphold EWCG culture within the center.
  • Follow all EWCG policies and procedures and always provide an exceptional guest experience.

Benefits:

  • We offer a competitive annual base salary range of $56,000 - $62,500 based on experience and location revenue.
  • Option for Medical, Dental, Vision insurance.
  • Company-paid Short Term Disability and Life Insurance.
  • Paid Time Off and 401K Match.
  • Paid Parental Leave.
  • Industry-renowned training.
  • Free uniforms at hire.
  • Wellness programs.
  • Commuter benefits.
  • Discounts on all retail products.
  • Free waxing.
  • Being part of a successful team and positive company culture.

About Us:

EWC Growth Partners LLC is a beauty lifestyle brand that was founded in 2004, with over 850 locations in over 45 states across the U.S. Our vision of Revealing Beautiful Skin takes place while we offer full-body waxing services, an exclusive product portfolio, and an exceptional guest experience from the moment you walk in until you strut out.

We are committed to recognizing performance and providing opportunities for growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional results, we encourage you to apply for this exciting opportunity.

EEO Statement:

EWC Growth Partners LLC is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.