Transportation Coordinator

2 weeks ago


Charleston, South Carolina, United States GCT Full time
Job Summary

We are seeking a highly skilled Transportation Coordinator to join our team at GCT. As a key member of our operations team, you will be responsible for providing exceptional customer service to our clients and chauffeurs. Your primary focus will be on scheduling trips, communicating with clients and chauffeurs, and ensuring the smooth execution of our services.

Key Responsibilities
  • Schedule trips and communicate with clients and chauffeurs to ensure seamless execution of our services
  • Monitor dispatch grid to ensure chauffeurs are updated and routes are optimized for timely completion of jobs
  • Provide excellent customer service to clients and chauffeurs through phone, email, and in-person interactions
  • Manage affiliate portals to load, update, and confirm pending and active jobs
  • Contribute to company goals by taking ownership of your position and assisting with other responsibilities as needed
Requirements
  • Excellent customer service and ability to work under pressure
  • Ability to sit for extended periods
  • Attention to detail
  • Geographical knowledge of the Charleston area, attractions, and history
  • Solid proficiency in English
Education and Experience
  • High School Diploma or equivalent preferred
  • 1-3 years related experience preferred


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