Warehouse Operations Manager

2 days ago


Middletown, Rhode Island, United States BJ's Wholesale Club Full time

Job Summary:

The Warehouse Club Retail Supervisor at BJ's Wholesale Club is responsible for overseeing the daily operations of multiple departments within the warehouse club. This includes ensuring excellent member service, maintaining club standards, and effectively leading and coaching a large team of employees. The supervisor will also be responsible for communicating and implementing company initiatives and policies.

Key Responsibilities:

  • Lead and manage multiple club departments to ensure business goals are met
  • Oversee the adherence to club policies and procedures
  • Provide leadership, guidance, and coaching to a large team of employees
  • Communicate effectively with team members to drive performance and results
  • Ensure a positive service experience for all members
  • Monitor and address any issues related to member service and club standards
  • Work closely with other managers and regional business partners to ensure seamless operations
  • Assess employee performance, provide feedback, and assist with training and development
  • Operate forklift in a safe and efficient manner
  • Other duties as assigned, including working in other departments as needed

Requirements:

  • Prior experience in retail, supermarket, or warehouse settings required
  • Demonstrated leadership capabilities, including managing cross-functional teams and driving results
  • Strong communication skills and the ability to motivate a large team
  • Basic computer knowledge required
  • Forklift operator certification required
  • Must be at least 18 years of age

Working Conditions:

  • Frequent movement on hard surfaces and occasional lifting of heavy objects
  • Exposure to temperature extremes and loud noises in an indoor environment
  • Occasional exposure to cleaning agents


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