Guest Services Associate

2 days ago


New York, New York, United States Pier Sixty & The Lighthouse Full time
Job Summary:

We are seeking a highly skilled Guest Services Agent to join our team at Pier Sixty & The Lighthouse. As the face of our organization, you will be responsible for providing exceptional service to our guests and clients. Your mission will be to create unforgettable experiences and exceed expectations.

Key Responsibilities:
  • Greet all guests with a warm welcome and enthusiasm
  • Provide top-notch support for guest and client requests
  • Efficiently handle phone calls and direct them to the appropriate departments
  • Assist with valet parking, shuttle services, and car service needs during events
  • Coordinate pickups for event-related items
  • Supervise valet staff and coordinate parking arrangements
Requirements:
  • High School graduate or equivalent preferred
  • Prior hospitality or events front service experience is a plus
  • Familiarity with the black car, valet, and bus industries is advantageous
  • Excellent verbal and written communication skills
  • Ability to work a flexible schedule, including evenings and weekends
Compensation and Benefits:

$20.00 per hour (competitive salary)

Complimentary Chelsea Piers Fitness Membership

401k Program

Daily Staff Meal

Pre-Tax Transit Program



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