Field Representative

4 weeks ago


San Diego, California, United States City of San Diego, CA Full time
Job Summary

We are seeking a highly skilled and motivated Field Representative to join our team at the City of San Diego, CA. As a Field Representative, you will be responsible for conducting routine field investigations, resolving customer issues, and enforcing City codes and regulations.

Key Responsibilities
  • Conduct field investigations in response to citizen complaints regarding City services
  • Resolve customer issues and complaints in a professional and courteous manner
  • Inspect businesses for proper licensing and conformance with City ordinances
  • Enforce City codes and regulations, including abandoned vehicle regulations
  • Complete impound reports and issue notices to illegally parked vehicles
  • Investigate water bill inquiries and complaints
  • Deliver water shut-off notices and shut-off/restore water service as needed
  • Obtain and verify meter reads
  • Prepare written reports of findings and actions taken
Requirements
  • Valid California Class C Driver License required at the time of hire
  • Experience in field investigations, inspections, or enforcement duties preferred
  • Ability to work in a fast-paced environment and meet deadlines
  • Strong communication and customer service skills
  • Ability to lift or slide items weighing up to 80 pounds
Benefits

Eligible City employees will participate in the City's Defined Benefit Plan administered by the San Diego City Employees' Retirement System (SDCERS). Benefits may change due to employer-employee contract negotiations.


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