Sales Coordinator
7 days ago
Job Summary
We are seeking a highly skilled and experienced Sales Coordinator to join our team at MyCareersFuture. As a Sales Coordinator, you will play a critical role in supporting our sales team by providing exceptional customer service, processing inbound escalations, and coordinating with internal teams to resolve customer issues.
Key Responsibilities:
- Liaison between Sales and Customer Teams: Establish and maintain strong relationships with our sales and customer teams to ensure seamless communication and collaboration.
- Escalation Management: Process all inbound escalations from the sales team in a timely and efficient manner, ensuring that customer issues are resolved promptly.
- Communication and Resolution: Effectively communicate resolutions directly to end-customers, ensuring that they are satisfied with the outcome.
- Quote and Order Support: Assist the sales team with quotes and order resolution, ensuring that customer needs are met.
- Inventory Management: Coordinate with the customer service and accounting teams to resolve issues related to invoicing, such as credit blocks.
- Special Price Requests: Support the sales team with special price requests, ensuring that customer needs are met.
- ITQ and Tender Documents: Ensure timely submission and documentation of ITQ and tender documents.
- Store Stock and Maintenance Management: Manage center store stock and maintenance, ensuring that inventory levels are optimal.
- Demo Logistics: Arrange demo logistics, ensuring that customers receive the necessary support.
Requirements:
- Education: Bachelor's degree in Business Administration or a scientific discipline is preferred.
- Experience: 2 years of related customer service experience with order entry systems and processes is required.
What We Offer:
As a Sales Coordinator at MyCareersFuture, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our organization.
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