Sales Coordinator

7 days ago


Mastic Beach, New York, United States MyCareersFuture Full time

Job Summary

We are seeking a highly skilled and experienced Sales Coordinator to join our team at MyCareersFuture. As a Sales Coordinator, you will play a critical role in supporting our sales team by providing exceptional customer service, processing inbound escalations, and coordinating with internal teams to resolve customer issues.

Key Responsibilities:

  • Liaison between Sales and Customer Teams: Establish and maintain strong relationships with our sales and customer teams to ensure seamless communication and collaboration.
  • Escalation Management: Process all inbound escalations from the sales team in a timely and efficient manner, ensuring that customer issues are resolved promptly.
  • Communication and Resolution: Effectively communicate resolutions directly to end-customers, ensuring that they are satisfied with the outcome.
  • Quote and Order Support: Assist the sales team with quotes and order resolution, ensuring that customer needs are met.
  • Inventory Management: Coordinate with the customer service and accounting teams to resolve issues related to invoicing, such as credit blocks.
  • Special Price Requests: Support the sales team with special price requests, ensuring that customer needs are met.
  • ITQ and Tender Documents: Ensure timely submission and documentation of ITQ and tender documents.
  • Store Stock and Maintenance Management: Manage center store stock and maintenance, ensuring that inventory levels are optimal.
  • Demo Logistics: Arrange demo logistics, ensuring that customers receive the necessary support.

Requirements:

  • Education: Bachelor's degree in Business Administration or a scientific discipline is preferred.
  • Experience: 2 years of related customer service experience with order entry systems and processes is required.

What We Offer:

As a Sales Coordinator at MyCareersFuture, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our organization.


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