Sales Professional
3 days ago
We are seeking a skilled Sales Professional to join our dynamic team at Team Horner Worldwide. As a key member of our sales support team, you will be responsible for providing exceptional customer service and ensuring timely processing and communication with customers, vendors, and internal teams.
About the Role
This is an excellent opportunity for a motivated individual who is passionate about delivering world-class service and continuously improving their skills. You will work closely with our sales team to provide prompt and courteous service, process orders and quotes, and assist with order fulfillment.
Key Responsibilities
- Provide friendly, courteous, and prompt service to customers
- Process orders and quotes in a timely manner
- Assist with order fulfillment and follow-up with customers, vendors, and internal teams
- Support the sales team with customer requests, sales trip preparation, and follow-up
- Research products and sources to ensure accurate information
- Communicate effectively, accurately, and positively both verbally and in writing
- Assist with answering the main telephone line and directing calls appropriately
- Mailing, shipping, and e-mailing information and marketing materials
- Update customer information in internal databases
Requirements and Qualifications
To be successful in this role, you will need:
- Strong organizational skills and attention to detail
- Excellent written and verbal communication skills
- Bi-lingual a plus
- Ability to work in a fast-paced environment and adapt to changing needs
- Excellent problem-solving and people skills
- Ability to work independently and in a team
- Positive, enthusiastic, and flexible attitude
- Team-player mentality
- Customer service experience (export a plus)
- Pool industry experience/knowledge a plus
- A willingness to do what it takes to get the job done
- Proficiency in Microsoft Office
- Experience with Dynamics 365 software a plus
- Consistency and reliability
Compensation & Benefits
As a valued member of our team, you can expect:
- Participation in the Team Horner Employee Stock Ownership Plan
- Engaging company culture focused on excellence and teamwork
- Opportunities for professional growth and advancement
- Tuition reimbursement
- Ongoing industry training
- Yearly performance and long service awards and events
- Paid time off: Holiday, Vacation, and Personal
- Health, dental, and vision insurance offered
- Short/Long-term disability insurance offered
- 401K and Roth offered
- Extensive wellness program including one-to-one coaching, healthy living seminars, exercise facilities, and classes, stand-up desks, and many other great incentives
- Merchandise discounts
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