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Front Desk Representative

2 months ago

Deerfield Beach, Florida, United States Blue Sky Hospitality Solutions Full time
Job Summary

We are seeking a highly motivated and friendly Front Desk Representative to join our team at Blue Sky Hospitality Solutions. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and memorable experience.

Key Responsibilities
  • Guest Services: Greet and assist guests with their visit, ensuring their needs are met and exceeded.
  • Customer Support: Address all client queries and concerns in a professional and courteous manner.
  • Administrative Support: Manage incoming and outgoing mail, including packages, and maintain a neat and tidy front desk area.
  • Communication: Provide clear and concise communication to guests, staff, and management as needed.
  • Problem-Solving: Utilize excellent problem-solving skills to resolve guest issues and concerns in a timely and efficient manner.
Requirements
  • Previous Experience: Previous experience in a Front Desk Representative or similar role is preferred.
  • Education: High school diploma or equivalent required.
  • Technical Skills: Proficient with Microsoft Office Suite and ability to use office equipment, including printers, fax machines, and scanners.
  • Soft Skills: Superb multitasking and organizational skills, great problem-solving skills, and a friendly, customer service-oriented personality.