Customer Service Representative
3 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at BioFire Diagnostics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our internal and external customers, ensuring their needs are met through cross-functional collaboration and timely resolution of issues.
Key Responsibilities:
• Manage customer conversations across various support channels, including email, phone, and eCommerce, escalating issues to the appropriate teams as needed.
• Process and manage customer orders and requests received via telephone, fax, mail, and eCommerce, working closely with Logistics and Marketing to ensure timely delivery and communication of product allocations and lead times.
• Analyze customer pricing discrepancies with the Pricing team to ensure accuracy and prevent credit memos.
• Document customer logistical complaints through the Notification module in SAP, assist in determining root cause and appropriate solution, and communicate errors to applicable departments for review and corrective action.
Requirements:
• High School Diploma required, with 1+ years of direct customer contact experience preferred.
• Excellent verbal and written communication skills.
• General business knowledge, including basic finance, marketing, sales, and accounting.
• Good working knowledge of Microsoft Office Suite products required, with working knowledge of SAP preferred.
What We Offer:
BioFire Diagnostics offers a competitive Total Rewards package, including a choice of medical, dental, and vision plans, company-provided life and accidental death insurance, short and long-term disability insurance, retirement plan, adoption assistance, wellness programs, employee assistance program, commuter benefits, and various voluntary benefit offerings.
-
Customer Service Representative
3 weeks ago
Lombard, Illinois, United States bioMerieux Inc. Full timeCustomer Service RepresentativeAt bioMerieux Inc., we are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our internal and external customers.Key Responsibilities:Manage customer conversations across all...
-
Customer Service Representative
4 weeks ago
Lombard, Illinois, United States Roto-Rooter Full timeJob Title: Overnight Call Center Customer Service RepresentativeRoto-Rooter is seeking a highly motivated and customer-focused Overnight Call Center Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their plumbing issues, and...
-
Customer Service Representative
4 weeks ago
Lombard, Illinois, United States Domino's Franchise Full timeJob OverviewWe are seeking a highly motivated and customer-focused individual to join our Domino's Franchise team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, answering phones, and assisting with customer transactions.Key ResponsibilitiesAnswering phones and responding...
-
Customer Service Representative
4 weeks ago
Lombard, Illinois, United States Roto-Rooter Full timeOverviewRoto-Rooter is seeking a skilled Customer Service Representative to join our team in the Chicago area Call Center. As a key member of our 24-hour service team, you will be the first point of contact for our customers, providing exceptional service and support to resolve their plumbing problems.ResponsibilitiesProvide empathetic and confident service...
-
Customer Service Representative
4 weeks ago
Lombard, Illinois, United States Leaf Home Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Representative. As a key member of our Inside Sales Center, you will be responsible for speaking with potential customers regarding their product needs and scheduling in-home sales consultations.Key ResponsibilitiesInitiate outbound calls to...
-
Customer Service Representative
3 weeks ago
Lombard, Illinois, United States Old Second National Bank Full timeJob OverviewAt Old Second National Bank, we're committed to delivering exceptional customer service and providing a comprehensive range of banking solutions. As a Universal Banker, you'll play a vital role in helping our customers achieve their financial goals.Key Responsibilities:Provide personalized service to customers, responding to their needs and...
-
Customer Service Representative
3 weeks ago
Lombard, Illinois, United States FedEx Full timeKey Responsibilities:As a Retail Customer Service Associate at FedEx, you will be responsible for following instructions from supervisors and assisting other team members in performing store functions. You will also assist in the training of store team members and demonstrate consultative behaviors in a retail environment to understand each customer's...
-
Customer Service Representative
4 weeks ago
Lombard, Illinois, United States Public Storage Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Property Manager at Public Storage. As a Property Manager, you will be responsible for managing multiple locations, assessing customer storage needs, and providing exceptional customer service.Key ResponsibilitiesManage daily storage unit inspections to ensure...
-
Customer Service Representative
3 weeks ago
Lombard, Illinois, United States Jewel-Osco Full timeJob Summary: As a Retail Sales and Store Support at Jewel-Osco, you will be the face of the company, interacting with valued customers and helping them with their needs. You will also be responsible for maintaining a clean and organized store environment.Key Responsibilities:Provide excellent customer service and respond to customer inquiriesAssist customers...
-
Customer Service Representative
3 weeks ago
Lombard, Illinois, United States Target Full timeKey Responsibilities:As a Guest Advocate at Target, you will create a welcoming experience for every guest by authentically greeting them every time. You will make a connection with guests by engaging in friendly and genuine conversation throughout each transaction. You will also welcome guests into self-checkout and provide assistance as needed....
-
Client Services Representative
1 week ago
Lombard, Illinois, United States Cetera Financial Group Full timeJob SummaryThis role supports Financial Advisors (Registered Representatives) in their day-to-day Investment practice, enhancing customer service levels and experiences. The Client Services Representative works directly with Registered Representatives to prepare and process client paperwork, perform client financial transactions, maintain client...
-
Customer Service Representative
4 weeks ago
Lombard, Illinois, United States Target Full timeBe a Part of Something Big at TargetWe're looking for a Guest Advocate to join our team at Target. As a Guest Advocate, you'll play a key role in creating a welcoming experience for every guest, every time. You'll make a connection with guests by engaging in friendly and genuine conversation throughout each transaction, and provide assistance as needed....
-
Customer Service Ambassador
4 weeks ago
Lombard, Illinois, United States Omar Torres Full timeJob OverviewWe are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication skills, a positive attitude, and the ability to resolve customer issues efficiently.Key Responsibilities:Respond to customer inquiries and concerns in a timely and professional...
-
Customer Service Associate
4 weeks ago
Lombard, Illinois, United States Circle K Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key ResponsibilitiesProvide excellent...
-
Sales Representative
4 weeks ago
Lombard, Illinois, United States Armstrong Full timeJob Summary:The Armstrong Company is seeking a highly motivated and results-driven Sales Representative to join our team. As a Sales Representative, you will be responsible for identifying and generating sales opportunities in the Office & Industrial Moving services, FF&E, Logistics, and Warehouse Distribution markets.Key Responsibilities:Identify and pursue...
-
Client Services Representative
4 weeks ago
Lombard, Illinois, United States NVA Full timeWe are seeking a passionate and dependable Client Services Representative to join our growing practice at Carriage Animal Hospital. The primary responsibility of this role is to exceed client expectations for outstanding client service while maintaining hospital standards and positive patient advocacy.The daily duties of a Client Services Representative...
-
Customer Experience Representative
4 weeks ago
Lombard, Illinois, United States DriveTime Full timeDriveTime Family of Brands: A Leader in the Automotive IndustryDriveTime Family of Brands is a premier provider of used car sales, finance, and servicing solutions. With a strong presence in the nation, we are committed to delivering exceptional customer experiences and creating opportunities for our employees to grow and thrive.Job SummaryWe are seeking a...
-
Account Representative
4 weeks ago
Lombard, Illinois, United States Total Quality Logistics Full timeAbout the Role:We are seeking a highly motivated and detail-oriented Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will be responsible for supporting and working with our established Sales Team to drive revenue. You will start your career in an accelerated training program to learn the industry and our...
-
Account Representative
3 weeks ago
Lombard, Illinois, United States Total Quality Logistics Full timeAbout the Role:As a key member of our Sales Team, you will be responsible for driving revenue growth and supporting our established customer base. You will participate in an accelerated training program to learn the industry and our company culture. Once trained, you will become a dedicated Account Representative focused on identifying and growing new and...
-
Account Representative
4 weeks ago
Lombard, Illinois, United States Total Quality Logistics Full timeAbout the Role:We are seeking a highly motivated and results-driven Account Representative to join our team at Total Quality Logistics. As an Account Representative, you will play a critical role in supporting our Sales Team to drive revenue growth and deliver exceptional customer service.Key Responsibilities:Communicate effectively with the sales team and...