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Benefits Coordinator

2 months ago

Denver Colorado, United States Oak View Group Full time
Job Summary

The Benefits Coordinator - Leave of Absence will be responsible for managing the leave of absence process for nonunion employees, ensuring compliance with state and federal regulations, and providing exceptional customer service to employees and management.

Key Responsibilities
  • Manage and track leave of absence process manually and with outside administrator for non-union population, including company, personal, state, and federal leaves.
  • Collaborate with employee management, Benefits, and Payroll as needed to ensure seamless communication and processing of leave requests.
  • Process benefit payments calculated by outside administrator and coordinate leave payments with state leave entitlements to ensure accurate payment of leave benefits.
  • Partner with location management to determine if work restrictions can be accommodated with consideration and review of the employee's job description.
  • Act as point person for employees with inquiries about Leave of Absences and engage in the interactive process with employee if necessary.
  • Document internal workflow processes and updates as needed.
  • Analyze leave activity and processes for anomalies and recommend corrective action to Benefits Management as needed.
  • Assist in documentation requests from Legal Department as needed.
  • Process employment verification and benefits coordination requests as needed relating to LOA employees.
  • Educate location managers on leave processes and navigation and provide leave documentation and history to support employment actions as needed.
  • Proactively manage HR systems to ensure data integrity and leverage ADP for reporting and streamlining of HR processes (LOA tracking).
  • Provide back-up coverage and support for HR team and additional areas as needed.
Requirements
  • Minimum 1 year of Human Resources experience or related field.
  • Minimum 1 year experience with state and federal FMLA regulations, ADA, and Worker's Compensation.
  • Experience in development of process documentation and Standard Operating Procedure updates.
  • Minimum 1 year experience with medical disability management and working with third party leave management.
  • Professional and personable with the ability to exercise sound judgment when dealing with sensitive and confidential matters.
  • Demonstrated ability to drive HR processes and deliver high-quality HR services.
  • Experience in both non-union and union/represented environments in retail or hospitality industry preferred.
  • Flexibility and adaptability in a fast-paced, constantly changing environment.
  • Ability to prioritize effectively, think independently, and problem-solve to ensure all projects are completed in an effective and timely manner.
  • Ability to work with others and collaborate across the organization to achieve goals.
  • Strong organization skills, detail-oriented, and ability to handle multiple tasks and assignments.
  • Excellent verbal and written communication.
  • ADP or HRIS experience preferred.
  • Highly proficient with Microsoft Office (Outlook, Excel, PowerPoint, Word).
  • Ability to easily multitask and manage multiple projects.