Restaurant and Beverage Supervisor

7 days ago


Riverside, Missouri, United States Argosy Casino Hotel & Spa Full time
About the Role

We are seeking a highly skilled and experienced F&B Operations Manager to join our team at Argosy Casino Hotel & Spa. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our food and beverage department, ensuring exceptional customer service, and driving business growth.

Key Responsibilities
  • Staff Management: Supervise and manage a team of staff in the F&B department, providing guidance, training, and development opportunities to ensure they have the skills and knowledge to deliver exceptional customer service.
  • Operational Excellence: Develop and implement operational strategies to improve efficiency, productivity, and customer satisfaction, ensuring that our food and beverage services meet the highest standards.
  • Financial Management: Assist in the budgeting process, monitor financial performance, and make recommendations to improve profitability and reduce costs.
  • Customer Service: Ensure that all customers receive exceptional service, responding promptly to their needs and resolving any issues that may arise.
  • Training and Development: Develop and implement training programs to enhance staff skills and knowledge, ensuring that they are equipped to provide excellent customer service and meet the needs of our customers.
  • Quality Assurance: Maintain high standards of quality and safety in all aspects of food and beverage operations, ensuring that our services meet regulatory requirements and customer expectations.
  • Inventory Management: Monitor and control inventory levels, ensuring that we have the right products in stock to meet customer demand.
  • Scheduling and Staffing: Develop and implement scheduling systems to ensure that we have the right staff in place to meet customer demand, while also minimizing labor costs.
  • Communication: Communicate effectively with staff, customers, and other departments to ensure that we are providing exceptional customer service and meeting business objectives.
Requirements
  • Education: Bachelor's degree in Hospitality, Business, or a related field, or equivalent experience.
  • Experience: Minimum 2 years of experience in a supervisory or management role in the food and beverage industry.
  • Skills: Excellent communication and interpersonal skills, ability to work in a fast-paced environment, and strong problem-solving and analytical skills.
  • Certifications: Food Safety Certification, First Aid/CPR Certification, and any other relevant certifications.
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and experienced F&B professional looking for a new challenge, we encourage you to apply for this exciting opportunity.



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