Catering Operations Manager

1 week ago


Columbus, Ohio, United States AEG Full time
Catering Operations Manager

We are seeking a highly skilled and experienced Catering Operations Manager to join our team at AEG. As a key member of our hospitality team, you will be responsible for overseeing the daily operations of our catering facilities, managing the sales and culinary teams, and ensuring exceptional guest experiences.

Key Responsibilities:
  • Guest Experience: Ensure all catering services exceed guest expectations by providing exceptional food quality, presentation, and service.
  • Sales and Marketing: Successfully present Levy catering services to guests, exceeding expectations and profitability.
  • Communication: Communicate client needs through timely and detailed written and verbal communications to ensure internal understanding and external guest expectations.
  • Team Management: Develop location-specific food and wine knowledge, initiate contact with clients to secure food and beverage selections, and hold team members accountable to steps of service.
  • Relationship Building: Build and maintain strong relationships with clients, guests, subcontractors, and Levy team members.
  • Feedback and Improvement: Regularly obtain feedback from clients and guests to improve operations and support company initiatives.
Requirements:
  • Experience: 2+ years of experience in a food and beverage operational position.
  • Education: Bachelor's degree in hospitality management preferred.
  • Skills: High level of computer literacy, passion for hospitality, food, and retail, excellent interpersonal and stakeholder management skills.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.



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