Executive Hotel Manager

2 weeks ago


Beverly Hills, California, United States Hilton Worldwide, Inc. Full time
Job Summary

We are seeking a seasoned Executive Hotel Manager to lead our team at the Waldorf Astoria Beverly Hills. As a key member of our leadership team, you will be responsible for overseeing daily hotel operations and providing visionary leadership to uphold our commitment to exceptional service and financial viability.

Key Responsibilities
  • Hotel Operations Management: Oversee daily hotel operations, including budgeting, forecasting, strategic planning, and implementing company policies and standards.
  • Leadership and Development: Lead, direct, and manage the executive team, department heads, and team members, providing supervision, professional development, and recognition.
  • Guest and Team Member Satisfaction: Ensure guest and team member satisfaction by monitoring and addressing concerns, implementing service initiatives, and driving operational efficiency.
  • Recruitment and Training: Recruit, interview, and train team members to ensure a high-performing team.
  • Service Quality and Standards: Oversee service quality, operational efficiency, guest satisfaction, and standards compliance, identifying areas for improvement and implementing corrective measures.
  • Commercial Acumen: Drive revenue growth through strategic sales and marketing plans, managing and maintaining Union partnerships, and building successful ownership relationships.
Requirements
  • Experience: A minimum of 5 years of General Manager experience managing a luxury property with $50M or greater revenue.
  • Commercial Acumen: Proven track record of developing and executing strategic sales and marketing plans to attract new business and drive revenue growth.
  • Leadership: Strong leadership skills, with experience in managing and developing high-performing teams.
  • Industry Knowledge: Extensive experience in luxury hospitality, with a deep understanding of the local market and California labor regulations.

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