Implementation Specialist

1 week ago


Northville, Michigan, United States Attendance on Demand Full time
Job Description

Job Summary:

We are seeking a highly skilled Implementation Specialist to join our team at Attendance on Demand. As an Implementation Specialist, you will be responsible for deploying our cutting-edge software solutions, working closely with cross-functional teams to ensure timely delivery and exceptional customer service.

Key Responsibilities:

  • Project Management: Manage multiple projects simultaneously, setting and meeting deadlines, and ensuring seamless execution.
  • Client Communication: Provide clear and concise instructions to clients, ensuring they understand project goals and objectives.
  • Process Improvement: Identify areas for process improvement and implement changes to enhance efficiency and quality.
  • Team Collaboration: Foster a collaborative team environment, promoting effective communication and coordination among team members.
  • Troubleshooting: Address and resolve issues promptly, providing solutions and recommendations for future improvements.

Requirements:

  • Communication Skills: Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly.
  • Leadership Qualities: Strong leadership skills, with the ability to motivate and guide team members.
  • Organizational Skills: Excellent organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Technical Skills: Proficiency in software implementation, project coordination, and time and attendance principles.
  • Experience: 2+ years of experience in a technical support environment, time and attendance industry, or technical implementation.

Preferred Qualifications:

  • Product Knowledge: In-depth knowledge of Attendance on Demand products and services.
  • Industry Knowledge: Familiarity with time and attendance principles, practices, and terminology.
  • Team Player: Strong team player with excellent communication and collaboration skills.
  • Technical Skills: Working knowledge of basic computer functions, networking, and internet browsers.

What We Offer:

As an Implementation Specialist at Attendance on Demand, you will have the opportunity to work with a dynamic team, develop your skills and expertise, and contribute to the success of our innovative workforce management technology solutions.



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