Digital Transformation Partner

24 hours ago

Boston, Massachusetts, United States Publicis Sapient Full time
Job Title: Client Partner

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity.

Job Responsibilities:
  • Drive and lead stewardship in 1-3 healthcare clients, acting as their PS leader and ensuring profitable YoY Growth
  • Partner with clients to figure out ways to impact their business and customers, resulting in measured sales and revenue growth (on both existing and new projects) and overall satisfaction
  • Develop a relationship map, 3–5-year vision and strategy, and manage tactical executions to sell the full PS portfolio
  • Foster deeper relationships with customer CXOs (beyond the CIO) through marketing campaigns, thought leadership activities, account references, and PR/media opportunities
  • Shape proposals and negotiate agreements focused on achieving mutually beneficial outcomes for PS and its clients
  • Own monthly, quarterly, and annual booking targets and ensure contractual arrangements meet defined commercials goals
  • Manage and ensure delivery expectations and satisfaction by orchestrating relevant Delivery stakeholders
  • Advocate for your clients internally and ensure all opportunities are accurately reflected and forecasted in the PS CRM pipeline to provide visibility and cross-sell opportunities with all practices, capabilities, and alliance partner teams
  • Maintain a thorough understanding of the PS GTM offerings and solutions, brand and network building, cross-client line of businesses, and industry trends
  • Cross-sell across our horizontals, services, solutions, and capabilities
  • Demonstrate a high level of performance and results in goal achievement, account management, people and diversity development, business / financial / technical specialization, innovations, and contributions to the PS Growth Force Community.
  • Manage PS Internal stakeholders and build a dedicated and virtual team of experts to match our offerings to Client priorities
  • Contribute to Global Client Partner community and Growth Force community strategies, best practices, case studies, and education
Qualifications:
  • Minimum of 10 years in industry and professional services with demonstrated success and growth as an account manager or client partner
  • Experience managing large accounts of $5-10M
  • Strong understanding and passion of the healthcare sector, awareness of industry trends, challenges, opportunities and disruptors
  • A passion for people, leadership, equality, and society
  • Ability to develop and nurture Trusted Partner-level relationships with both C-suite client contacts and internal stakeholders via a strong industry POV and understanding of client needs
  • Strong global leadership capability to manage a team of up to 200 and lead change while inspiring and developing others
  • Strong learning mindset and drive for continuous evolution and self-improvement, including cultivating learning agility, development of personal adaptability, and pursuit of excellence
  • Flexible and mobile, able to work in a hybrid WFH, office, and travel environment as the role necessitates
Benefits:
  • Flexible vacation policy: time is not limited, allocated, or accrued
  • 15 paid holidays throughout the year
  • Generous parental leave and new parent transition program
  • Tuition reimbursement
  • Corporate gift matching program

Publicis Sapient is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and diverse workforce and are proud to be an equal opportunity employer. If you need assistance or accommodation due to a disability, please contact us at or call us at . All your information will be kept confidential according to EEO guidelines.

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