IT Support Specialist

1 week ago


DoverFoxcroft, Maine, United States Arthur Grand Technologies Inc Full time
Job Overview

Arthur Grand Technologies Inc. is a prominent provider of staffing and technology consulting solutions. Our leadership team comprises seasoned professionals with over 20 years of experience in top-tier consulting firms. As a minority-owned business, we are committed to delivering exceptional staff augmentation and technology consulting services.

We prioritize our employees and contractors, offering them engaging and challenging projects, competitive benefits, and avenues for professional advancement. If you possess the required qualifications and are eager to become part of a vibrant team, we invite you to explore this opportunity.

Position Summary

We are currently in search of a dedicated and skilled IT Support Specialist / PC Refresh Technician to join our team.

Key Responsibilities

Job Title: IT Support Specialist / PC Refresh Technician

Work Arrangement: Contract (Onsite)

Essential Skills and Qualifications:
  • Proficient in SCCM 2012 or later versions
  • Experience managing Windows Imaging Projects
  • Familiarity with ImageX or DISM tools, Dell Kace
  • Knowledge of Microsoft Deployment Toolkit (MDT 2013), WDS, ADK, WAIK, Windows Imaging and Configuration Designer
  • Understanding of Application Compatibility Toolkit
  • Experience with Windows System Image Manager
  • Knowledge of OSC DIMG, BCD Boot, etc.
  • Familiarity with Windows Reinstallation Environment
  • Experience with User State Migration Tool (USMT)
  • Proficient in Windows 7/8.1/10/2008R2/2012R2
  • Understanding of Backup and Disaster Recovery Solutions
  • Knowledge of networking concepts including IP addressing, DHCP, DNS, etc.
Soft Skills:
  • Strong verbal and written communication skills
  • Excellent documentation abilities
  • Proficient in MS Office Suite (including MS Project and Visio)
  • Exceptional customer service skills
  • Adept at managing unexpected situations
  • Ability to articulate technical issues clearly in person, over the phone, and in writing
  • Strong analytical and problem-solving skills
  • Team-oriented with a strong customer focus
About Us

Arthur Grand Technologies Inc. is dedicated to providing top-tier staffing and technology consulting services. Our management team is composed of industry veterans with extensive experience in leading consulting firms. We are a minority-owned organization committed to fostering a diverse and inclusive workplace.

We value our team members and strive to offer them meaningful work, competitive benefits, and opportunities for professional development. If you meet the qualifications and are interested in joining a dynamic team, we encourage you to submit your resume for consideration.

Thank you for considering a career with Arthur Grand Technologies Inc. We look forward to connecting with you.



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