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IT Support Specialist

2 months ago

Elizabeth, New Jersey, United States Audit-Tel Inc Full time
About the Role

We are seeking a highly skilled and motivated IT Help Desk Support Technician to join our team at Inverse Technology Solutions. As a Help Desk Support Technician, you will be responsible for providing technical support to our clients, troubleshooting technical issues, and resolving problems in a timely and efficient manner.

Key Responsibilities
  • Provide technical support to clients via phone, email, and in-person
  • Troubleshoot technical issues and resolve problems in a timely and efficient manner
  • Document and track technical issues and resolutions
  • Collaborate with internal teams to resolve complex technical issues
  • Stay up-to-date with the latest technology trends and advancements
Requirements
  • 1-2 years of experience in a help desk or technical support role
  • Strong technical skills and knowledge of IT systems and software
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • High school diploma or equivalent required; college degree preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment
  • Recognition and rewards for outstanding performance
How to Apply

If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for the role.