Customer Support Specialist

3 days ago


Macon, Georgia, United States State Farm Insurance Full time
Customer Service Representative Opportunity

We are looking for a dedicated and results-driven Candidate Name to fill a key role as a Customer Support Specialist at State Farm Insurance. As a member of our team, you will be responsible for delivering exceptional customer experiences, resolving customer inquiries and issues, and ensuring seamless communication throughout the customer lifecycle.

About the Position

The ideal candidate will have a strong background in customer-facing roles, excellent problem-solving skills, and the ability to work effectively in a fast-paced environment. They will also possess excellent communication and interpersonal skills, with the ability to build rapport with customers, colleagues, and management.

As a Customer Support Specialist, you will be responsible for:

  • Responding to customer inquiries via phone, email, and chat platforms
  • Resolving customer complaints and issues in a timely and professional manner
  • Collaborating with internal teams to resolve complex customer issues
What We Offer
  • Competitive Salary: $50,000 - $65,000 per year, based on location and experience
  • Benefits Package: Medical, dental, vision, 401(k), and paid time off
  • Professional Development Opportunities: Training, mentorship, and opportunities for advancement


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