Customer Service Specialist

24 hours ago


Macon, Georgia, United States Work For Warriors Georgia Full time
Job Title: Customer Service Specialist

We are seeking a highly skilled Customer Service Specialist to join our team at Work For Warriors Georgia.

This is an exciting opportunity for a customer-focused individual to provide exceptional service to our clients. As a Customer Service Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing support through various communication channels.

The ideal candidate will have excellent communication skills, both written and verbal, and be able to work in a fast-paced environment. A high school diploma or equivalent is required, along with 2-4 years of experience in sales or customer service.

This role requires frequent standing, walking, stooping, kneeling, and lifting up to 50 pounds. Additionally, the employee must be able to drive various vehicles, including trucks and forklifts.

Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and loud noises. Basic safety precautions and use of PPE are essential.

The estimated salary range for this position is $45,000 - $60,000 per year, based on location and experience.

Responsibilities:
  • Direct contact with customers through phone or sales counter
  • Taking orders from customers and accurately entering them into the computer system
  • Checking inventory and performing general office tasks
  • Assisting account managers and attending weekly meetings


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