HR Operations Specialist
5 days ago
This position plays a critical role in delivering on separations services processes in a timely and accurate manner. You will lead logical conclusions to inquiries, execute against required data received and record maintenance, and understand HR policies and procedures requirements.
Key Responsibilities- Support operations in completing larger and more complex business, operational, and customer support initiatives and overall effectiveness of team performance
- Use process expertise to resolve escalated complex issues, in a timely manner
- Provide feedback and present ideas for improving or implementing processes
- Perform complex operational and customer support initiatives within operations functional area
- Understand and adhere to functional policies and procedures
- Apply operational skills and expertise to perform work and action requests
- Provide subject matter expertise and guidance to stakeholders
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Interact with internal customers and provide quality service
- Around 2-4 years of working knowledge of some aspect of an HR function, and an understanding of HR policies and procedures
- Basic Microsoft Office Skills to include Word, Excel, Outlook, and basic reporting tool
- Ability to navigate multiple computer systems, applications, and utilize search tools to find information
- Hands-on experience in Workday & Service Now
- Demonstrated ability to work with leaders and team members at all levels and across functional lines
- Strong prioritization and follow-up skills
- Demonstrated experience establishing and maintaining effective working relationships
- Strong problem-solving and analytical skills; ability to identify, analyze, and solve problems
- Excellent verbal, written, and interpersonal communication skills
- Demonstrated customer service skills; with a strong ability to handle difficult stakeholder inquiries
- Estimated salary: $65,000 - $80,000 per year
- Competitive benefits package, including health insurance, retirement plan, and paid time off
- Opportunities for professional growth and development
- A collaborative and dynamic work environment
We are committed to providing our employees with a positive and inclusive work environment that supports their well-being and career growth. At Wells Fargo, we believe in diversity, equity, and inclusion, and we welcome applications from all qualified candidates.
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