Seasonal Retail Sales Associate

2 weeks ago


Laguna Niguel, California, United States Gap Inc. Full time
About Old Navy

At Old Navy, we're on a mission to democratize fashion and make shopping fun again. Our teams create high-quality, must-have fashion essentials for the whole family, with love, season after season.

The Role

In this role, you'll be the face of our brand, engaging and connecting with customers to provide an exceptional shopping experience. You'll be an expert in our products, using your knowledge to educate, inform, and inspire customers.

You'll offer information on current merchandise, store promotions, and events, while executing operational processes efficiently. Your goal is to bring our brand to life for our customers, building brand loyalty and delivering results.

Key Responsibilities
  • Acknowledge and assist customers, locating merchandise efficiently using various methods
  • Answer questions quickly and accurately
  • Offer style and outfit suggestions to customers, utilizing mannequins and displays for inspiration
  • Promote loyalty by educating customers about our loyalty programs
  • Leverage omni-channel offerings to deliver a frictionless customer experience
  • Support sales floor, fitting room, checkout, and back-of-house processes as required
What We're Looking For

We're seeking a good communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals. You'll be a problem solver with a focus on continuous improvement, always learning, open to feedback, and taking action as required.

Able to handle customer interactions and potential issues/c concerns courteously and professionally, you'll use basic information-gathering skills to solve problems and learn procedural knowledge acquired through on-the-job training.

Equal Opportunity Employer

Gap Inc. is an equal-opportunity employer, committed to providing a workplace free from harassment and discrimination. We're dedicated to recruiting, hiring, training, and promoting qualified people of all backgrounds, making all employment decisions without regard to any protected status.

We've received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging.

In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.

Hourly Range

$16.50 USD

Employee pay will vary based on factors such as qualifications, experience, skill level, competencies, and work location. We'll meet minimum wage or minimum of the pay range (whichever is higher) based on city, county, and state requirements.



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