Sales Associate
1 month ago
Rack Room Shoes is seeking a highly motivated and customer-focused Sales Associate to join our team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a high level of product knowledge, and meeting sales and work goals.
Key Responsibilities:- Provide excellent customer service by being aware of and practicing company service standards.
- Maintain awareness of all current sales promotions and effectively communicate them to customers.
- Ensure merchandise presentation is well-arranged and merchandised properly, and maintain cleanliness and organization of all areas within the store.
- Develop and maintain necessary product knowledge and fitting skills to assist customers with their purchases.
- Maintain an awareness of Loss Prevention concerns involving customers and staff members.
- Participate in physical inventories, assist in shipping and receiving merchandise, and participate in merchandise placement on the sales floor when needed.
- Process all sales and POS terminal transactions in accordance with policy and procedure.
- Interpersonal skills necessary to deal effectively with external contacts (primarily customers) and with all levels of employees.
- Basic communication (both verbal and non-verbal), organization, and math skills.
- Experience in retail sales, preferably specialty retail or footwear.
- Basic knowledge of the policies and procedures.
- Basic visual merchandising skills and an understanding of the Store Presentation Standards.
Rack Room Shoes is a family footwear retailer offering a wide selection of nationally recognized brands and exclusive private brands. We provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law.
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