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Front Desk Associate

2 months ago


Cincinnati, Ohio, United States Insight Global Full time

We are seeking a highly skilled and adaptable Front Desk Associate to join our team at Insight Global. As a key member of our outpatient wellness clinic, you will be responsible for providing exceptional customer service, answering incoming calls, and scheduling appointments with our patients.

Key Responsibilities:

  • Answering incoming calls and responding to patient inquiries
  • Scheduling appointments and managing patient flow
  • Relaying medical questions and concerns to our care team
  • Triaging patients and sending messages to the care team
  • Providing excellent communication and interpersonal skills to ensure a positive patient experience

Requirements:

  • Ability to adapt quickly to change and work independently
  • Proven track record of consistency and reliability
  • Excellent communication and interpersonal skills
  • Strategic thinker with a results-driven mindset and problem-solving skills
  • High school diploma or equivalent required; MA with Front Desk Skills/Experience preferred

About Insight Global:

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.