Customer Service Director
5 days ago
We are seeking an experienced Retail Banking Supervisor to join our team at Cornerstone Bank. As a key member of our organization, you will be responsible for overseeing the daily operations of our branch, ensuring exceptional customer service, and driving sales growth.
Salary: $30.00-$33.00 per hour
About the Role:
The successful candidate will have a minimum of two years of retail banking experience with demonstrated supervisory ability. You will be responsible for managing the branch in the absence of the Market Manager, assisting with hiring, coaching, and performance reviews, and leading the team in building trust with customers through established customer experience processes.
Key Responsibilities:
- Manage branch operations in accordance with established policies and procedures.
- Assist with hiring, coaching, and performance reviews of branch staff.
- Lead the team in building trust with customers through established customer experience processes.
- Oversee all aspects of branch activities to achieve branch goals.
- Represent the Bank in a professional manner at all times.
Requirements:
- Notary Public certification.
- Proficient with various computer software programs.
- Strong organizational and decision-making skills.
- Ability to work weekends and extended hours as needed.
About Us:
Cornerstone Bank is committed to providing a collaborative workplace where innovation, teamwork, accountability, and excellence are recognized and encouraged. We offer a competitive salary, comprehensive benefits package, and opportunities for professional development.
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