Family Support Coordinator Position

5 days ago

Kansas City, Kansas, United States US COMM FOR REFUGE Full time
Job Title: Family Support Coordinator

U.S. Committee for Refugees and Immigrants (USCRI) is seeking a highly motivated and compassionate Family Support Coordinator to join our team. As a Family Support Coordinator, you will provide essential support to our Post Release Services (PRS) department, working closely with unaccompanied children, sponsors, and local service providers to ensure a smooth transition into their new communities.

Key Responsibilities:
  • Provide culturally and linguistically appropriate post placement services and comprehensive case management for unaccompanied children (UC).
  • Complete individualized needs assessments with UC and sponsor, and develop case plans with particular attention to culture, language, and special circumstances.
  • Carry a minimum caseload of 25, but not to exceed 40 cases.
  • Maintain a high standard of record-keeping according to USCRI and ORR policies and procedures.
  • Provide information, education, referrals, outreach, advocacy, and support to ensure that each child receives the services they require.
  • Assess the safety and appropriateness of the placement on an ongoing basis using child welfare principles and social work best practices through phone/video calls, interviews, and home visits.
  • Build a network of local pro bono legal resources and service providers to facilitate access for UC and sponsors, and track individual progress.
  • Coordinate and maintain communication with key stakeholders.
  • Participate in regular training and communication sessions with supervisor and headquarters staff.
Requirements:
  • Bachelor's degree in social work, a behavioral science, or social services field with a minimum of two years' progressive experience in the fields listed above.
  • Experience with immigrant populations, child welfare, child placements, family preservation and social service provision is desired.
  • Must be skilled at writing professional, thorough reports.
  • Must possess an extensive knowledge of immigrant community local resources.
  • Excellent organizational, verbal, written, and interpersonal communication skills, and ability to prioritize duties in a fast-paced environment.
  • Must have a valid driver's license, insurance, a clean driving record, and personal transportation.
  • Position requires up to 50 percent long distance travel with limited notice.
  • Position is remote and the candidate must have an appropriate workspace to complete documentation, client phone calls, and video conferencing.
  • Fluency in Spanish is required; proficiency in additional languages a plus.
  • Candidate must demonstrate a commitment to comply with mandatory state reporting requirement for child abuse and neglect.
  • Candidate must have dedication to the human rights of refugees, immigrants, asylum seekers and displaced people.
  • Candidate must pass a criminal background check that includes past history of conviction of child and sexual abuse.
  • Possess or be able to obtain CPR and basic first aid certification.
  • Demonstrated support of USCRI's values by exhibiting respect for others, maintenance of confidential information and an appreciation of a multicultural workplace.
Training Requirements:
  • Satisfactory completion of USCRI's Orientation and Training.
  • Satisfactory completion of ORR required trainings prior to serving clients and on an annual basis.
  • Complete additional training as identified by supervisor or Human Resources.
Physical Demands:
  • Use of manual dexterity, tactile, visual, and audio acuity.
  • Use of repetitive motion, prolonged periods of sitting and standing, and sustained visual and mental applications and demands.
  • Occasional lifting (up to 25 pounds), bending, pulling, and carrying.
  • Quantitative/mathematical ability (addition, subtraction, multiplication, division, standard measurements).

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