RMC Parts Counterperson/Shipping Specialist
4 weeks ago
Rochester Motor Cars is committed to delivering exceptional customer service and value to our community. We strive to make every customer a customer for life by fostering a positive and supportive work environment.
Job Summary
This is an exciting opportunity to start your career in retail automotive and gain hands-on experience with the parts and service side of our business. As a Parts Counterperson/Shipping Specialist, you will play a critical role in ensuring our customers receive the best possible service and support.
Responsibilities
Oversee the parts sales process from start to finish, ensuring accuracy and efficiency
Communicate with customers on parts status and provide timely updates
Collaborate with staff and customers in a friendly and professional manner
Review body shop estimates to ensure correct parts and pricing
Provide high-level service to internal and external customers
Pull and fill orders from stock, maintaining a clean and organized work area
Notify the parts manager of out-of-stock parts or shop materials that require immediate attention
Locate out-of-stock parts from outside sources and submit emergency orders as needed
Ensure all internal requests for parts are billed on service repair orders
Receive payment from retail customers or obtain credit authorization
Set up orders for daily shipment, delivery, or pick-up
Assist with checking in received freight and putting away stock
Operate a forklift as needed
Provide high-level service to internal and external customers
Qualifications
High School Diploma or equivalent
Experience with auto parts sales (preferred)
Ability to work in a fast-paced environment and prioritize tasks effectively
Strong organizational and time management skills
Ability to read and interpret documents, calculate figures, and communicate effectively
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