Customer Service Director

2 days ago


Honolulu, Hawaii, United States Hnbhawaii Full time

Hnbhawaii is seeking a dedicated and results-driven Customer Service Director to lead our branch operations team. As a key member of our organization, this individual will be responsible for supervising all aspects of branch operations, including customer service, account development, and retention.

**Estimated Annual Salary:** $60,000 - $80,000

This role requires a high school diploma or equivalent, along with 3-5 years of previous bank operations experience and prior supervisory experience. The ideal candidate will possess excellent written and verbal communication skills, strong leadership and interpersonal abilities, as well as proficiency in Word and Excel. Ability to work effectively under pressure and meet deadlines is essential.

The successful candidate will have opportunities for advancement within our organization, which values open communication, employee development, and community involvement. We offer a comprehensive benefits package, including medical, dental, vision, and life insurance, as well as a 401(k) plan with matching contributions. Additionally, employees can take advantage of paid time off, educational assistance, and free checking accounts.

Hnbhawaii fosters a friendly and supportive work environment that encourages collaboration, innovation, and continuous improvement. Our company culture emphasizes the importance of strong relationships with customers and colleagues alike, setting us apart from other financial institutions. If you are a motivated and detail-oriented professional looking to make a meaningful contribution, we encourage you to apply for this exciting opportunity.



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