Customer Service Ambassador
2 weeks ago
Description
This role is ideal for someone who is passionate about delivering exceptional customer experiences and thrives in a fast-paced environment.
A Day in the Life...
- Provide top-notch service to customers, ensuring a seamless and friendly experience.
- Stay up-to-date on all technologies used in the store environment and showcase expertise to customers.
- Foster trust, teamwork, and positive relationships with colleagues.
- Resolve customer issues in a timely and effective manner, defusing tense situations.
- Protect customer information through education, compliance, and issue resolution.
- Encourage others to adopt initiatives like Nordstrom Rewards.
- The schedule for this position may vary by week depending on business needs.
You Own This If...
- You can effectively build relationships with customers, peers, and leadership.
- You possess proficiency in multiple operating systems, such as MS Windows, iOS, and Android.
- You have clear, effective communication and strong interpersonal skills.
- You can prioritize multiple tasks in a fast-paced environment.
- You embody accountability, initiative, and a high level of ownership.
- You are able to work a flexible schedule based on department needs.
We've Got You Covered...
Nordstrom values its employees and offers a range of benefits to support their well-being, including:
- Medical, Vision, Dental, Retirement, and Paid Time Away.
- Life Insurance and Disability.
- Merchandise Discount and EAP Resources.
A few more important points...
The job posting highlights the most critical responsibilities and requirements of the job. It's not all-inclusive. There may be additional duties, responsibilities, and qualifications for this role.
Nordstrom will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
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