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Patient Care Coordinator

1 month ago

San Antonio, Texas, United States Sonrava Health Full time

Job Summary:

We are seeking a highly motivated and talented Bilingual Spanish Ortho Patient Care Coordinator to join our team at Sonrava Health. The Patient Care Coordinator will be the primary point of contact and communication for patients in our offices, providing exceptional customer service and nurturing lasting relationships.

Key Responsibilities:

  • Set and achieve personal sales goals while supporting the goals of the team
  • Greet patients in a timely, professional, and engaging manner
  • Introduce new patients to the office and staff
  • Provide patient consultations and communicate information about recommended treatments
  • Discuss cost of service, insurance coverage, and payment options with patients
  • Build lasting relationships with patients by contacting them to follow up on visits to suggest new or alternative treatments
  • Nurture the patient relationship to encourage patient retention
  • Work as a team player to ensure each customer receives the best service possible

Benefits:

  • Paid Time Off (PTO)
  • Medical
  • Dental
  • Vision
  • Continuing education and advancement opportunities
  • 401(k) plan

We offer a competitive benefit package designed to enhance the lives of our Team Members. Team Members are eligible for benefits based on their full-time status. With solid administrative and technology support and backed by outstanding management systems, our dental practices will provide excellent patient care and where our Team Members are appreciated and respected as professional colleagues.