Hotel Customer Experience Specialist

3 weeks ago


Louisville, Kentucky, United States InTown Suites Full time

Company Overview

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InTown Suites is a hospitality company dedicated to providing exceptional customer experiences. Our team members are committed to delivering outstanding service, ensuring that every guest feels valued and respected.

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Salary

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The estimated salary for this role is $45,000 - $55,000 per year, depending on experience and qualifications.

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Job Description

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The Guest Services Representative will be responsible for assisting guests efficiently, courteously, and professionally in all front office related functions. This includes covering all aspects of the front office when the General Manager is not present.

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Required Skills and Qualifications

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To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also be able to maintain confidentiality and handle sensitive information with discretion.

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Benefits

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InTown Suites offers a comprehensive benefits package, including health insurance, paid time off, and opportunities for professional development.

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Others

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This is an exciting opportunity to join a dynamic team and make a real difference in the lives of our guests. If you are passionate about delivering exceptional customer experiences, we encourage you to apply.



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