Hotel Ambassador

2 days ago


Louisville, Kentucky, United States Myriad Hotel Full time
Myriad Hotel Job Description

We are seeking a highly motivated Guest Service Agent to join our team at Myriad Hotel.

About the Role:

This position involves providing top-notch customer service and creating unforgettable experiences for our guests.

Main Responsibilities:
  • Address guest inquiries, requests, and complaints in a timely and professional manner.
  • Maintain a deep understanding of our rooms, rates, and services to provide accurate information to our guests.
  • Recommend local attractions, restaurants, transportation, and other services to enhance our guests' stays.
  • Book transportation, tours, and reservations based on guest preferences.
  • Handle guest requests for amenities, additional services, or special arrangements with precision and efficiency.
Necessary Qualifications:
  • High school diploma or equivalent.
  • Previous experience in a customer-facing role is preferred.
  • Superb communication and interpersonal skills, with a warm and welcoming demeanor.
  • Exceptional problem-solving skills and the ability to handle guest inquiries and complaints professionally and efficiently.
Compensation Package:

$16 per hour.


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