Customer Experience Specialist

3 weeks ago


Louisville, Kentucky, United States RemX Full time
Job Description

We are seeking a skilled Customer Experience Specialist to join our team. In this role, you will be responsible for providing exceptional customer service to patients over the phone.

The ideal candidate will have prior experience in a high-volume call center environment and be able to multitask effectively.

You will be working with patients to understand their prescription and healthcare product options, de-escalate conflicts, and provide solutions.

Additionally, you will be assisting patients with program enrollment and communicating with primary care teams and healthcare providers.

The estimated salary for this position is around $17 per hour, depending on location and experience.



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