Housekeeping Operations Manager

1 week ago


Breckenridge, Colorado, United States Vail Resorts Full time
Job Summary:

As a key member of the Vail Resorts team, the Executive Housekeeper plays a vital role in delivering exceptional guest experiences. This leadership position is responsible for overseeing daily housekeeping operations, managing staff, and ensuring the highest standards of cleanliness and hospitality.

Key Responsibilities:
  • Manage daily housekeeping operations, including staff scheduling, training, and performance evaluation.
  • Develop and implement strategies to improve guest satisfaction and loyalty.
  • Collaborate with internal stakeholders and vendors to ensure seamless service delivery.
  • Provide exceptional customer service, responding promptly to guest requests and concerns.
  • Monitor and maintain accurate records of housekeeping operations, including inventory and budget management.
Requirements:
  • High School Diploma or equivalent preferred.
  • 1-3 years of housekeeping, guest service, or hospitality management experience.
  • Excellent communication and leadership skills.
  • Ability to work a flexible schedule, including evenings, weekends, and holidays.
  • Ability to lift/carry up to 50 lbs.
Benefits:
  • Competitive salary range: $55,000 - $57,000.
  • Opportunities for professional growth and development.
  • Comprehensive benefits package, including health insurance, 401(k), and employee assistance program.
About Vail Resorts:

Vail Resorts is an equal opportunity employer, committed to diversity and inclusion. We strive to create a work environment that values and respects all employees, regardless of background, culture, or identity.



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