Psychiatric Clinical Coordinator

1 week ago

Worcester, Massachusetts, United States Family Health Center Full time
Job Description

Family Health Center is seeking a highly skilled and dedicated Psychiatric Clinical Coordinator to join our team. As a key member of our psychiatric services team, you will play a vital role in coordinating clinical services for specialty care patients, managing psychiatric provider panels, and providing both clinical and administrative support to our providers.

Responsibilities

  • Coordinate psychiatric clinical services for specialty care patients, including panel management, scheduling, and special projects management.
  • Provide clinical and administrative support to psychiatric providers, including telephone and pre-visit triage, vital signs, pre-visit planning, room cleaning and stocking, record reviews, referrals, and EMR documentation.
  • Support the patient-centered medical home model of care (PCMH) and oversee specific population health interventions.
  • Draw on specialized knowledge developed by working with particular populations under a provider to serve as a resource for other Psychiatric Clinical Coordinators.
  • Assist with special projects being developed by the psychiatric services team.
  • Attend regular team meetings with psychiatric providers to discuss high-risk cases and develop strategies for delivering patient-centered and trauma-informed care.
  • Serve as primary point of contact and care for patients between visits via direct telephone line provided to all patients.
  • Ensure all scheduling needs are met for assigned provider(s).
  • Complete and document clinical tasks at the request of the provider, including completing and tracking prior authorizations, sharing lab results, and making medication-related calls to patients or relevant third parties.
  • Track follow-up and health maintenance needs for all patients on assigned providers' panels to ensure proper care for at-risk populations.
  • Manage a database of patients requiring psychiatric consultation to ensure follow-up.
  • Engage patients in health coaching and motivational interviewing.
  • Provide patient advocacy and navigation for FHCW services and services in the community.
  • Set up room with appropriate equipment and supplies for visits such as psychotherapy, pelvic exam, suturing, incision and drainage.
  • Direct patients into the exam room in a timely fashion after registration to determine reason for visit.
  • Complete medication reconciliations.
  • Review information based on patient presentation and discuss appropriate medical concerns with nursing staff or the provider.
  • Maintain and prepare note templates based on the purpose of the encounter.
  • Maintain a repository of psychiatric clinical questionnaires, registration and intake forms, and consent documents in multiple languages and explain the purpose of all forms to the patient, emphasizing need for completion.
  • Demonstrate and document quality control measures – glucometer- and procedures for point of care devices.
  • Demonstrate and document procedures for Infection Control for sterilization and cleaning.
  • Respond to patient complaints and escalate those requiring further action as appropriate.
  • Assist in a root cause analysis. Responsibilities may include - present the challenge - explain what occurred -suggest future recommendations.
  • Adhere to all organizational and departmental policies and procedures, including, but not limited to, Patient Bill of Rights, smoking policy, confidentiality, dress code, attendance policy, and ID badges.
  • Maintain an environment conducive to the health and safety of patients, visitors, and co-workers.
  • Accept responsibility and accountability for own work as defined by role and responsibilities.
  • Makes decisions based on facts and good judgment.
  • Takes initiative to support patient-centered medical home transformation.

Qualifications and Education Requirements

One of the following combinations of education and employment experience must be met in order to be considered for the position:

  • High School Diploma or GED
  • Three years of experience in primary health care, psychiatry, or other health care setting required
  • Phlebotomy training preferred
  • Certified Medical Assistant or Registered Medical Assistant from an accredited training program required or a specialty certification and/or minimum of three years of experience in a specialty
  • Strong written and verbal communication skills, excellent computer skills (Microsoft Word, Excel, and Outlook)

  • Psychiatric Services Clinical Coordinator

    1 month ago

    Worcester, Massachusetts, United States Family Health Center Full time

    Job OverviewPosition Summary:Under the guidance of the Director of Psychiatric Services, the Psychiatric Clinical Coordinator is responsible for the orchestration of psychiatric clinical services for specialized care patients. This role involves overseeing the management of psychiatric provider panels, delivering both clinical and administrative support to...

  • Psychiatric Services Clinical Coordinator

    1 month ago

    Worcester, Massachusetts, United States Family Health Center Full time

    Job OverviewPosition Summary:Under the guidance of the Director of Psychiatric Services, the Psychiatric Clinical Coordinator is responsible for orchestrating psychiatric clinical services for specialized care patients. This role includes overseeing the management of psychiatric provider panels, delivering both clinical and administrative support to...

  • Psychiatric Mental Health Nurse Practitioner

    4 weeks ago

    Worcester, Massachusetts, United States Family Health Center Full time

    Job SummaryWe are seeking a highly skilled Psychiatric Mental Health Nurse Practitioner to join our team at the Family Health Center. As a key member of our Psychiatric Services team, you will provide comprehensive psychiatric care to our patients, collaborating with primary care providers to deliver exceptional patient outcomes.Key ResponsibilitiesConduct...

  • Mental Health Clinical Coordinator

    1 month ago

    Worcester, Massachusetts, United States Family Health Center Full time

    Job OverviewPosition Summary:Under the guidance of the Director of Psychiatric Services, the Mental Health Clinical Coordinator is responsible for orchestrating psychiatric clinical services for specialized care patients. This role includes overseeing the management of psychiatric provider panels, offering both clinical and administrative assistance to these...

  • Lead Psychiatric Nurse Manager

    2 weeks ago

    Worcester, Massachusetts, United States Family Health Center Full time

    Job Summary:The Lead Psychiatric RN is a key member of the Department of Psychiatric Services at Family Health Center, responsible for providing direct nursing care to patients requiring psychiatric care within a family practice setting. This role involves providing clinical supervision to other Psychiatric Services Nurses and Psych Community Health Workers,...

  • Clinical Psychiatric Specialist

    6 days ago

    Worcester, Massachusetts, United States Spectrum Health Systems Full time

    Job SummarySpectrum Health Systems is seeking a skilled Psychiatrist to join our team as a Supervising Psychiatrist. This is a part-time position, Monday-Friday, with the flexibility to work the hours required to meet the business needs of the organization.ResponsibilitiesProviding direct client services, including mental health evaluations, formulation of...

  • Lead Psychiatric Nurse Specialist

    3 weeks ago

    Worcester, Massachusetts, United States Family Health Center Full time

    Job SummaryThe Lead Psychiatric Services Nurse is a key member of the Department of Psychiatric Services at Family Health Center. This role requires a skilled nurse to provide direct care to patients with psychiatric needs, while also supervising and mentoring other nurses and community health workers.Key ResponsibilitiesProvide direct clinical supervision...

  • Psychiatric Director

    2 weeks ago

    Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center Full time

    Join Our Team as a Psychiatrist/Director of Psychiatric ServicesWe are seeking a highly skilled and compassionate Psychiatrist to join our team at Edward M. Kennedy Community Health Center. As a Psychiatrist/Director of Psychiatric Services, you will play a vital role in providing high-quality psychiatric care to our patients and leading our psychiatric...

  • Psychiatric Director

    2 weeks ago

    Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center Full time

    Join Our Team as a Psychiatrist/Director of Psychiatric ServicesWe are seeking a highly skilled and compassionate Psychiatrist to join our team at Edward M. Kennedy Community Health Center. As a Psychiatrist/Director of Psychiatric Services, you will play a vital role in providing high-quality psychiatric care to our patients and leading our psychiatric...

  • Psychiatric Director

    2 weeks ago

    Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center Full time

    Join Our Team as a Psychiatrist/Director of Psychiatric ServicesEdward M. Kennedy Community Health Center, Inc. is a leading community health center in Massachusetts, serving Worcester, Framingham, Milford, and surrounding communities. We are a thriving and growing organization, expanding our team across sites to support our growth.About the RoleWe are...

  • Psychiatric Director

    3 days ago

    Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center Full time

    Join Our Team as a PsychiatristWe are seeking a highly skilled and compassionate Psychiatrist to join our team at Edward M. Kennedy Community Health Center. As a Psychiatrist, you will play a vital role in providing high-quality psychiatric care to our patients, working collaboratively with our multidisciplinary team to ensure the best possible...

  • Lead Nurse Practitioner

    2 weeks ago

    Worcester, Massachusetts, United States Hospital for Behavioral Medicine Full time

    Job SummaryWe are seeking a highly skilled and compassionate Nurse Practitioner to join our team at Hospital for Behavioral Medicine. As a key member of our multidisciplinary team, you will work collaboratively with psychiatrists, registered nurses, and other healthcare professionals to provide exceptional care to our patients.Key ResponsibilitiesConduct...

  • Clinical Psychologist

    3 weeks ago

    Worcester, Massachusetts, United States U Mass Memorial Health Full time

    Job SummaryWe are seeking a skilled Clinician to join our team at UMass Memorial Health. As a Clinician, you will provide psychiatric and substance abuse evaluation and crisis intervention services to individuals and families in crisis.ResponsibilitiesProvide comprehensive psychiatric and substance abuse evaluations in home, community, clinic, and hospital...

  • Psychiatric Nurse

    1 week ago

    Worcester, Massachusetts, United States Tenet Healthcare Full time

    Job DescriptionTenet Healthcare is seeking a highly skilled Psychiatric Nurse to join our team. As a Psychiatric Nurse, you will be responsible for providing direct clinical patient care to patients on a per shift basis. You will work closely with our team of healthcare professionals to ensure that patients receive high-quality, safe, and appropriate...

  • Lead Psychiatric Nurse Manager

    6 days ago

    Worcester, Massachusetts, United States Family Health Center Full time

    Job Title: Lead Psychiatric RN**Job Summary:**The Lead Psychiatric RN is a key member of the Family Health Center's Department of Psychiatric Services, responsible for providing direct nursing care to patients requiring psychiatric care within a family practice setting. This role involves providing clinical supervision to other Psychiatric Services Nurses...

  • Clinical Therapist

    4 weeks ago

    Worcester, Massachusetts, United States U Mass Memorial Health Full time

    About the RoleWe are seeking a highly skilled and compassionate Clinical Therapist to join our team at UMass Memorial Health. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support to individuals and families in crisis.Key ResponsibilitiesProvide psychiatric and substance abuse evaluations in...

  • Lead Nurse Practitioner

    2 weeks ago

    Worcester, Massachusetts, United States Hospital for Behavioral Medicine Full time

    Job SummaryWe are seeking a highly skilled and compassionate Nurse Practitioner to join our team at Hospital for Behavioral Medicine. As a key member of our multidisciplinary team, you will play a vital role in providing exceptional care to patients with complex mental health needs.Key ResponsibilitiesConduct comprehensive clinical assessments and develop...

  • Travel Nurse RN Psychiatric Specialist

    3 weeks ago

    Worcester, Massachusetts, United States Voca Full time

    Job DetailsVoca is seeking a skilled Travel Nurse RN Psychiatric professional for a travel nursing assignment in a psychiatric setting.Key ResponsibilitiesProvide high-quality patient care as a Psychiatric RN in a dynamic and fast-paced environment.Collaborate with interdisciplinary teams to develop and implement individualized patient care plans.Conduct...

  • Travel Nurse RN Psychiatric

    1 week ago

    Worcester, Massachusetts, United States Planet Healthcare Full time

    Job Title: Travel Nurse RN PsychiatricWe are seeking a skilled Travel Nurse RN Psychiatric to join our team at Planet Healthcare. As a Travel Nurse RN Psychiatric, you will have the opportunity to work with a variety of patients and develop your skills in a dynamic and fast-paced environment.Job Summary:Planet Healthcare is a global leader in clinical...

  • Psychiatrist/Director of Psychiatric Services

    7 days ago

    Worcester, Massachusetts, United States Edward M. Kennedy Community Health Center Full time

    Join Our Team as a Psychiatrist!We are seeking a highly skilled and compassionate Psychiatrist to join our team at Edward M. Kennedy Community Health Center. As a Psychiatrist, you will play a vital role in providing high-quality psychiatric care to our patients, working collaboratively with our multidisciplinary team to ensure the best possible outcomes.Key...