Audi Service Advisor Assistant

4 weeks ago


Austin, Texas, United States Hi Tech Automotive Group Full time

Audi North Austin is seeking a highly skilled Service Advisor Assistant to support our team of professionals in providing exceptional customer service and ensuring seamless vehicle repairs. Key responsibilities include assisting Service Advisors with repair order documentation, updating the Used Car department, and following up with clients regarding surveys and special-order parts. Additionally, the successful candidate will be responsible for transferring phone calls to schedule service appointments and possess a working knowledge of automotive products, repairs, and parts. Required skills include mechanical and auto parts knowledge, sales training, and excellent communication skills. This is an excellent opportunity for a detail-oriented and organized individual to join our team and contribute to the success of Hi-Tech Motorcars.

  • Assist Service Advisors with writing repair orders for vehicles.
  • Update Used Car department regarding repair orders.
  • Follow up with the Used Car department when their special-order parts arrive.
  • Follow up with clients about surveys.
  • Transfer phone calls to make service appointments.

Required Skills:

  • Working knowledge and experience of automotive products, repairs, and parts.
  • Possess mechanical and auto parts knowledge.
  • Ability to understand sales training and new product information.
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Punctual, reliable, and must have good communication skills.

Equal Employment Opportunity:

Hi-Tech Motorcars is an Equal Employment Opportunity Employer and is committed to providing opportunities to all job seekers, including individuals with disabilities. If you require a reasonable accommodation to assist with your job search or application for employment, please email us at [insert email].


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