Loss Prevention Officer

5 days ago


North Miami Beach, Florida, United States Marriott International Inc Full time
Job Summary

We are seeking a highly skilled and detail-oriented Residence Security Specialist to join our team at Marriott International Inc. As a key member of our security team, you will be responsible for ensuring the safety and security of our residents and guests.

Key Responsibilities
  • Respond to resident and guest requests for assistance, including providing information and making arrangements for services such as transportation and reservations.
  • Monitor security systems, including closed-circuit televisions and alarm systems, to ensure the safety and security of the property.
  • Lock property entrances as required and serve as an overnight concierge and loss prevention representative as needed.
  • Maintain coverage of the concierge area by assisting with breaks and providing support to the concierge team.
  • Respond to special requests from residents and guests with unique needs and follow up to ensure satisfaction.
  • Answer, record, and process all calls, messages, and requests in a professional and courteous manner.
  • Contact appropriate individuals or departments as necessary to resolve issues and provide assistance.
  • Review and document all incidents in logbooks and report to the next shift.
  • Escort unwelcome persons from the property and report incidents, accidents, injuries, and unsafe work conditions to management.
  • Perform lobby ambassador tasks and maintain a high level of customer service.
Requirements
  • High school diploma or equivalent required.
  • At least 1 year of related work experience preferred.
  • No supervisory experience required.
  • Ability to stand, sit, or walk for extended periods and lift objects weighing up to 10 pounds.
About Us

At Marriott International Inc., we are committed to providing exceptional service and creating memorable experiences for our guests. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are an equal opportunity employer and welcome applications from qualified candidates.



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