Loss Prevention Officer
6 days ago
We are seeking a highly skilled and detail-oriented Loss Prevention Officer to join our team at Marriott International Inc. As a key member of our Residences team, you will be responsible for ensuring the safety and security of our guests and properties.
Key Responsibilities- Respond to guest requests and inquiries in a timely and professional manner.
- Monitor CCTV cameras, alarm systems, and fire safety systems to ensure the security of the property.
- Lock property entrances and maintain the security of the premises.
- Serve as an overnight concierge and loss prevention representative, providing exceptional service to our guests.
- Assist with the breaks of the concierge team and maintain coverage of the concierge area.
- Respond to special requests from guests with unique needs and follow up to ensure their satisfaction.
- Answer, record, and process all calls, messages, and requests in a professional manner.
- Contact appropriate individuals or departments to resolve calls, requests, or problems.
- Review and document all incidents in logbooks and report to the next shift.
- Escort unwelcome persons from the property without interrupting the orderly flow of property operations.
- Report incidents, accidents, injuries, and unsafe work conditions to the Residences Manager or Director of Residences.
- High school diploma or equivalent required.
- At least 1 year of related work experience preferred.
- No supervisory experience required.
- License or certification not required.
As a Loss Prevention Officer at Marriott International Inc., you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional service to our guests and contributing to the success of our company. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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