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Customer Service Representative

1 month ago

Kansas City, Missouri, United States Crumbl Cookies Full time
Customer Service Role at Crumbl Cookies

We are seeking a friendly and enthusiastic individual to join our team as a customer service representative. In this role, you will be responsible for providing exceptional service to our guests, ensuring a positive experience in our bakery.

Key Responsibilities:
  • Provide excellent customer service, responding to guest inquiries and resolving any issues in a timely and professional manner.
  • Work effectively in a fast-paced environment, multitasking and prioritizing tasks to meet deadlines.
  • Collaborate with the team to maintain a clean and organized store environment, adhering to health and safety standards.
  • Participate in ongoing training and development to improve skills and knowledge, staying up-to-date with company policies and procedures.

Requirements:
  • Previous experience in a customer service role, preferably in a food service or retail environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
  • Availability to work a flexible schedule, including evenings and weekends.
  • Ability to lift and carry up to 55 pounds, with a valid driver's license or reliable transportation.

What We Offer:
  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment, with a team-oriented culture.
  • Ongoing training and development, to help you reach your career goals.