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Assistant Director of Housekeeping Operations

2 months ago

Philadelphia, Pennsylvania, United States Hilton City Avenue Full time
Job Summary

We are seeking an experienced and skilled Assistant Director of Housekeeping to join our team at Hilton City Avenue. As a key member of our Housekeeping Department, you will be responsible for overseeing the daily operations of the department, ensuring that our guests receive exceptional service and that our facilities are maintained to the highest standards.

Key Responsibilities
  • Direct and supervise Housekeeping staff to ensure that all rooms and public areas are clean and well-maintained.
  • Develop and implement effective cleaning schedules and procedures to ensure that all areas of the hotel are cleaned to the highest standards.
  • Conduct regular inspections of rooms and public areas to ensure that they meet our high standards of cleanliness and quality.
  • Collaborate with other departments, such as Front Office and Engineering, to ensure that all areas of the hotel are well-maintained and that our guests receive exceptional service.
  • Develop and implement policies and procedures to ensure that our Housekeeping Department is operating efficiently and effectively.
  • Recruit, train, and develop Housekeeping staff to ensure that they have the skills and knowledge needed to provide exceptional service to our guests.
  • Monitor and control Housekeeping expenses to ensure that they are within budget.
Requirements
  • High school diploma or equivalent required; degree in Hospitality or related field preferred.
  • Minimum 3 years of experience in Housekeeping, with at least 2 years in a supervisory or management role.
  • Excellent leadership and communication skills, with the ability to motivate and train staff.
  • Strong problem-solving and analytical skills, with the ability to think critically and make sound decisions.
  • Ability to work effectively in a fast-paced environment, with a high level of attention to detail and a commitment to quality.
  • Knowledge of hotel operations and procedures, with the ability to work effectively with other departments.
What We Offer
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and experienced professional looking for a new challenge, please submit your application today.