Director of Operations

3 weeks ago


Philadelphia, Pennsylvania, United States AVE by Korman Communities Full time
Director of Operations

At AVE by Korman Communities, we are seeking a highly skilled and experienced Director of Operations to join our team. This is a unique opportunity to work in a dynamic and growing company that values excellence, uniqueness, service, and teamwork.

Key Responsibilities:

Provide operational support and team oversight to ensure the smooth day-to-day operations of our luxury community.

Act as the right-hand person to the Community Director, executing the community vision, training, and management of team members across departments.

Create synergies between departments by implementing AVE brand SOPS for communication and checks and balances between resident services, housekeeping, maintenance, and management teams.

Assist with operational department oversight when necessary, including completing the housekeeping task report, creating housekeeping schedules, and providing support in the absence of department leaders.

Requirements:

Minimum of 3-5 years of experience in a front-facing operational role.

Hospitality, travel, relocation, corporate housing, or multifamily industry experience strongly preferred.

Working knowledge of industry software systems such as Yardi, Voyager, PAYScan, and Oscar is a plus.

Strong detail orientation and high degree of accuracy.

Excellent customer service and organizational skills.

Superior time management and prioritization skills.

What We Offer:

Competitive salary range of $80,000-$95,000 per year.

Additional bonus potential paid out on a monthly and/or quarterly basis (dependent upon the position).

Comprehensive benefits package including PTO, medical, vision, dental, and 401k (permanent full-time roles only).

Paid Birthday Time Off and paid Volunteer Time Off.

Complimentary furnished apartment stays at any AVE location nationwide for personal travel (permanent part-time and full-time roles only).

A career home with tons of potential for long-term career advancement within a rapidly expanding organization.

About AVE by Korman Communities:

AVE is a brand of Korman Communities, a fifth-generation, family-owned-and-operated real estate company on a mission to create raving residents. Our first-class residential communities offer flexible living solutions - fully furnished apartments for month-to-month stays and contemporary unfurnished apartments for longer lease terms. We have professional, friendly teams on site to provide exceptional service, complimentary, on-demand, business and resort amenities for convenience, and fun resident events to create a sense of community. We are committed to our values of Quality, Uniqueness, Excellence, Service, and Teamwork, and we strive to provide the best possible experience for our residents and team members.

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