Assistant General Manager

1 day ago


Newtown Square, Pennsylvania, United States Aronimink Golf Club Full time
Job Title: Assistant General Manager

Aronimink Golf Club is seeking an experienced and dynamic Assistant General Manager to join our team. As a key member of our leadership team, you will be responsible for overseeing all club operations, including food and beverage, leisure and fitness, and facilities management.

Key Responsibilities:
  • Lead the daily management of all club operations, with a strong focus on member dining and event services.
  • Champion the club's ONEAGC culture program by consistently leading through example.
  • Inform the GM/COO of any significant changes to operations, team wins, and other matters of importance.
  • Foster strong relationships with members, addressing concerns, and ensuring a consistently high level of satisfaction.
  • Prepare the operating budgets for leisure and F&B, with the GM/COO, including budgeting, forecasting, and financial analysis to ensure profitability and fiscal responsibility.
  • Coordinate and oversee the planning and execution of member events, ensuring seamless operations and memorable experiences.
  • Coach, mentor, and train team members throughout the AGM's departments. Develop top talent within the team and be a champion for all team members.
  • Maintain and enforce high standards for service, cleanliness, and overall member experience.
  • Develop and implement new programs, services, and initiatives to enhance the club's offerings and member satisfaction.
  • Deliver an outstanding leisure and fitness program while working closely with pool and racquets teams.
  • Ensure all club activities comply with relevant regulations and club policies.
  • Display strong organizational skills with a focus on details.
  • Prepare and present regular reports on club performance, member feedback, and other key metrics to the General Manager/COO.
Requirements:
  • Strong leadership skills with the ability to inspire and motivate a team.
  • At least five years of progressive leadership experience in a similar high-end environment, experience in lifestyle programming (pool, fitness), and prior private club experience is a plus.
  • Exceptional interpersonal and communication skills.
  • Proven track record of delivering high-quality service and experiences.
  • Previous experience in a GM or AGM preferred.
  • Experience in financial management and budgeting, HR policies and procedures, and best practices within the club industry.
  • Familiarity with NorthStar POS and IT/AV experience preferred.
  • Experience with outlet opening best practices and capital management.
  • Transparent, professional, and diplomatic leadership style.
  • Ability to make decisions for the best of the team and club without direct supervision.
  • Ability to work flexible hours, including evenings, weekends, and holidays.
Education and Certifications:
  • A bachelor's degree is preferred with a focus on Hospitality Management, Business, or another related field.
  • Industry certifications such as CCM, are encouraged but not required.
Employment Eligibility Verification:

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Salary and Benefits:

The salary is open and commensurate with qualifications and experience. The club offers an excellent bonus and benefits package, including association membership.



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