Program Support Specialist
1 week ago
This position provides administrative oversight and support services to the staff of the Conditional Release, OARS, JBCR/OCRP, and Court Liaison programs. The successful candidate will be responsible for providing administrative support, data entry, and financial activities to ensure the effective operation of the programs.
Key Responsibilities:- Provide administrative support to the Conditional Release, OARS, JBCR/OCRP, and Court Liaison teams as needed.
- Perform accurate and timely data entry using multiple data fields and systems.
- Ensure appropriate court documents are uploaded to SharePoint and disseminated as per protocol.
- Run weekly discrepancy reports from FSIS and OARS Production to ensure data entry completion.
- Responsible for completing and sending participant service budgets to subcontractors and following up when needed.
- Monitor monthly billing process, ensure timely vendor invoice submission, track and process participant contributions to care, and request updated licensure/insurance from vendors.
- Provide billing education to all new subcontracted service providers.
- Process participant assistance requests, working with accounting and supervisors to ensure the effective and timely processing of assistance checks.
- Review all incoming invoices for accuracy and completeness using Paper Save.
- Track and monitor security deposits paid out to landlords, ensuring rental information letters are sent outlining landlord responsibility for returning deposits.
- Provide assistance compiling and assembling data for reports using available resources.
- Close participant files when indicated, documenting information in SharePoint, FSIS, and Microsoft Word files.
- Create templates for program reports, court letters, and other documents as needed.
- Complete CIBs on all CR and OARS admissions.
- Track, and compile civil rights forms from staff on all new program admissions.
- Above average communication and writing skills necessary.
- Good organizational skills.
- Proficient computer skills including Microsoft Word, Excel, PowerPoint.
- Ability to work with multiple databases.
- Typing skills [60 WPM].
- Must be flexible and be able to handle confidential information in a sensitive manner.
- Ability to interact with individuals diagnosed with mental illness.
- Ability to work independently with a minimal amount of supervision but must be a strong team player as well.
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