Credit Investigator
2 weeks ago
Job Summary:
AVA Consulting is seeking a skilled Credit Investigator to join our team in the Eastern Region. As a Credit Investigator, you will be responsible for conducting thorough credit investigations to ensure compliance with company policies and procedures.
Key Responsibilities:
- Verify Proof of Residence and Income through inbound and outbound phone calls
- Investigate and verify Initial, Extended, and Active-Duty Military Fraud Alerts
- Submit SSA-forms and respond to requests for additional investigation
- Follow all credit investigation policies and procedures
- Communicate professionally with applicants and maintain a high level of professionalism in verbiage and tone
- Compile and analyze credit information gathered by investigation
- Obtain information about potential creditors from banks, credit bureaus, and other credit services
Requirements:
- Excellent written and communication skills
- Phone-based experience with inbound and outbound calls
- PC literate with good typing skills (WPM)
- Minimum education level of a high school graduate
- Availability to work on days a week with two of those days being Saturday and Monday mandatory
Work Schedule:
- Available to work AM-PM Monday-Saturday in each applicable time zone
- Flex shifts to cover high volume days, Monday, and Saturday
- One of the following weekdays off: Tuesday, Wednesday, Thursday, or Friday
Holidays Off: Thanksgiving and Christmas
About the Role:
This is a long-term role with opportunities for growth and development. The successful candidate will have the potential to move into a Contract Analyst role full-time, based on business need and performance.
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