Customer Service Specialist
6 days ago
We are seeking a skilled and customer-focused Retail Sales Associate to join our team. This role involves providing exceptional customer service, maintaining a safe and clean shopping environment, and supporting the sales and profit goals of our department.
About Us
Kroger is a leading grocery retailer with a rich history dating back over a century. Our company has grown into what today is America's largest grocer, operating under 28 different names in 35 states.
The Team
You will be working closely with a diverse group of associates, including department managers, stock clerks, and other retail sales associates. Together, we strive to create an engaging and welcoming shopping experience for our customers.
Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues promptly and professionally.
- Maintain a safe and clean shopping environment, ensuring that all areas of the store meet company standards.
- Support the sales and profit goals of the department by assisting with inventory management, visual merchandising, and promotional activities.
- Work effectively as part of a team, communicating clearly and respectfully with colleagues and management.
- Comply with all company policies, procedures, and regulations, including those related to food safety and security.
Requirements
- Customer service skills and experience preferred.
- Ability to work in a fast-paced environment, prioritizing tasks and managing time effectively.
- Effective communication and interpersonal skills, with the ability to work with diverse groups of people.
- Basic math skills and accuracy in handling cash and operating a point-of-sale system.
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