Automotive Service Consultant
1 week ago
About the Role:
Twin City Dealerships, a leading automotive group, is seeking a highly skilled Service Advisor to join our team. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring the smooth operation of our service department.
Key Responsibilities:
- Schedule appointments for auto repair service/maintenance/recall work.
- Greet customers and answer questions in a professional and courteous manner.
- Advise customers on necessary/suggested services and costs, providing clear and concise explanations.
- Offer additional services and products, including special promotions, to enhance the customer experience.
- Follow the status of the customer's vehicle from service bay entry through completion of work, keeping customers informed of any changes.
- Review the work order with the customer upon completion of work, ensuring complete satisfaction.
Requirements:
- Automotive service advisor and/or dealership experience is preferred.
- Automotive operational knowledge is required.
- Excellent customer service and communication skills are essential.
- A positive attitude, good work ethic, and professional appearance are necessary.
- Pleasant, energetic, conscientious, dependable, and the ability to multi-task in a fast-paced environment are required.
- Valid driver's license and high school diploma or equivalent are necessary.
About Us:
Twin City Dealerships has been a trusted name in the automotive industry for over 65 years, providing our customers with a world-class ownership experience. We are committed to building lasting relationships with our employees, customers, and the community.
We Offer:
- Competitive starting salary.
- Full-time position with opportunities for career advancement.
- Medical, dental, and vision insurance.
- Life insurance.
- 401(k) retirement plan with company match.
- Paid time off (PTO).
- Drug-free workplace.
Equal Opportunity Employer:
Twin City Dealerships is an equal opportunity employer, committed to diversity and inclusion. We welcome applications from qualified candidates regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status.
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