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Addiction Treatment Coordinator

1 month ago


Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time
Job Title: Intake Coordinator

We are seeking a highly skilled and compassionate Intake Coordinator to join our team at Master Center for Addiction Medicine. As an Intake Coordinator, you will play a critical role in providing exceptional customer service and ensuring a smooth intake process for our patients.

Key Responsibilities:
  • Respond to patient inquiries and provide information about our services and programs
  • Conduct initial prescreening and intake interviews to determine program eligibility
  • Verify and document insurance eligibility and benefit details
  • Schedule activities for new patient encounters and collaborate with professional staff
  • Provide exceptional customer service and communicate effectively with patients, families, colleagues, and insurance entities
Requirements:
  • Strong understanding of addiction medicine and the ability to conduct initial prescreening and obtain necessary information from individuals seeking treatment
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and multitask effectively
  • Experience working in a medical office or addiction treatment setting
  • Knowledge of EMRs and computer software
Benefits:
  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • Generous PTO policy and 6 additional paid holidays
  • Training, learning, and development opportunities
  • Tuition reimbursement policy
  • Employee recognition program and employee referral bonuses

At Master Center for Addiction Medicine, we are committed to providing exceptional care and support to our patients and their families. If you are a compassionate and dedicated individual who is passionate about making a difference in the lives of others, we encourage you to apply for this exciting opportunity.