Intake Coordinator

7 days ago

Glen Allen, United States Master Center for Addiction Medicine Full time

We are seeking an Intake Coordinator to screen patients and conduct intakes at our innovative treatment center If you're the type of person that your friends confide in, you will probably find this job extremely rewarding. By connecting with callers on a human level when they may be at their lowest point, you're making a meaningful difference. This is a critical role, as the intake coordinator is often the very first point of contact with a new patient. You'll set the tone for the experience that follows. You'll be educating callers on the types of services available to them, providing comfort and reassurance, and ensuring their privacy. The job requires keen attention to detail and the ability to multitask combined with patience, empathy, and respect for the callers. This is a position that will involve a significant amount of time one-on-one with patients, and it requires the ability to communicate effectively over the phone with patients and the ability to communicate effectively with other team members regarding patient care. This is a fast-paced role and you will spend a great deal of time on the phone and computer. The ideal candidate will know how to effectively multi-task while staying engaged with patients.A comprehensive benefits package including medical, dental, vision, other voluntary benefits, Long Term Disability, life insurance and an EAP is available to all full-time employees. Full-time employees can earn up to 20 days of PTO per calendar year and will have opportunities for learning and development, skills building and may be eligible for tuition reimbursement. See bottom of job ad for more information.Master Center for Addiction Medicine is a private, outpatient addiction medicine treatment center headquartered in Glen Allen, Virginia. We have two additional offices in Hampton and Gloucester. Our approach to addiction is comprehensive, evidence-based and individualized, drawing on every tool that has been proven effective: medical treatment, education, psychiatry, professional counseling, testing/monitoring and peer support services. Our aim is not just to treat patients but to heal them - by helping each one find his or her way to lifelong recovery.Responsibilities include responding to patient inquiries related to services offered, performing screening processes and initial intake interviews, and obtaining information necessary to identify program eligibility. Additional responsibilities include insurance eligibility and insurance verification validation process, in response to inquiries and requests for services. Must have a strong understanding of addiction medicine to conduct the initial prescreening and obtain the necessary information from individuals seeking treatment, to appropriately offer service options to the individual. Must have the ability to relay pertinent information to the individual about the services that are offered by Master Center. Possesses knowledge in the following functional areas: intake, registration, insurance eligibility and scheduling.ESSENTIAL JOB TASKS AND RESPONSIBILITIES:Responds to inquiries, via telephone and other methods, from individuals seeking addiction treatmentConducts initial prescreening of individual's needs to determine what program options are suitableDemonstrated ability to obtain, document and record all pertinent information in the prescribed manner Ability to relay Master Center's Mission, Values and communicate necessary information about the services and program complianceVerifies and documents insurance eligibility and benefit detail information for all payor sourcesResponsible for scheduling activities for new patient encounters, in collaboration with the professional staff Must provide exceptional customer service and professional communications to patients, families, colleagues, insurance entities, and professional staffAccurate and timely completion of follow up tasks associated to professional referrals, website requests, emails, and eCW referralsAbility to perform a variety of duties and work within a structured environmentSKILLS AND BEHAVIORS:Experience working in a medical officeAbility to use phones and computer softwareExperience using EMRsHard-working, Honest and CompassionateTeachable someone who grows where they are planted and takes initiativeExperience with the addiction and substance abuse community.EDUCATION/CERTIFICATION:Current CSAC-A or CPRS certification preferred but not requiredBenefits package included for all full-time employees:Medical Plans, Employer contribution to HSA for eligible planDental PlansVision PlanEmployer-paid Basic Life and AD&DEmployer-paid Long Term DisabilityEmployer-paid Employee Assistance ProgramAccess to Health Advocate (Employer-paid employee health advocacy program)401k with employer matchGenerous PTO Policy and 6 additional paid holidaysTraining, learning and developmentTuition reimbursement policyEmployee recognition programEmployee referral bonusesPlease do not contact the office directly We are conducting all hiring activities through our ATS and the associated email account. Thank you.At Master Center for Addiction Medicine, we transform the lives of our patients. We transform the model of care for the addiction treatment industry. And we are transforming the landscape of addiction treatment through innovation and growth. Join us in our mission and make a true impact on people, families and your community

  • Insurance & Intake Coordinator

    1 month ago

    Glen Allen, Virginia, United States Local Infusion Full time

    Job Description**About Us**Local Infusion is a healthcare company that specializes in delivering infusion therapy to patients with chronic autoimmune disease. We are a team of innovators, clinicians, and technologists who are passionate about improving patient outcomes and making infusion therapy more affordable.**Job Summary**We are seeking an experienced...

  • Addiction Treatment Coordinator

    5 days ago

    Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    Job Title: Intake CoordinatorWe are seeking a highly skilled and compassionate Intake Coordinator to join our team at Master Center for Addiction Medicine. As an Intake Coordinator, you will play a critical role in providing exceptional patient care and ensuring a smooth transition for individuals seeking addiction treatment.Key Responsibilities:Respond to...

  • Addiction Treatment Coordinator

    5 days ago

    Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    Intake Coordinator Job DescriptionWe are seeking a highly skilled and compassionate Intake Coordinator to join our team at Master Center for Addiction Medicine. As an Intake Coordinator, you will play a critical role in providing exceptional patient care and ensuring a smooth transition for individuals seeking addiction treatment.Key Responsibilities:Respond...

  • Intake coordinator for Home Health Agency

    4 days ago

    Homer Glen, United States HomeHealth Advantage Inc Full time

    We are Home Health Advantage. A patient centered, home health agency looking for a full-Time Intake Coordinator for our rapidly growing organization.We are searching for an ideal candidate with experience working in the home health care industry that is reliable, organized, a team player, and who has great attention to detail.The Intake Coordinators are...

  • Intake coordinator for Home Health Agency

    4 days ago

    Homer Glen, United States HomeHealth Advantage Inc Full time

    We are Home Health Advantage. A patient centered, home health agency looking for a full-Time Intake Coordinator for our rapidly growing organization.We are searching for an ideal candidate with experience working in the home health care industry that is reliable, organized, a team player, and who has great attention to detail.The Intake Coordinators are...

  • Addiction Treatment Coordinator

    2 weeks ago

    Glen Allen, Virginia, United States Master Center for Addiction Medicine Full time

    Job SummaryWe are seeking a highly skilled Intake Coordinator to join our team at Master Center for Addiction Medicine. As an Intake Coordinator, you will play a critical role in screening patients and conducting initial intakes at our innovative treatment center.Key Responsibilities:Respond to patient inquiries related to services offered and perform...

  • Infusion Therapy Coordinator

    4 weeks ago

    Glen Allen, Virginia, United States Local Infusion Full time

    About Local InfusionWe are a healthcare company shaping the way care is delivered to patients with chronic autoimmune disease on specialty infusion medications. Our focus on patient experience, technology, and clinical integration allows us to deliver a differentiated care model that leads to lower costs for patients and enhanced outcomes.Job SummaryWe are...

  • Account Support Coordinator II

    1 week ago

    Glen Allen, Virginia, United States CorVel Corporation Full time

    Job Title: Account Support Coordinator IIThe Account Support Coordinator II plays a vital role in ensuring the success of our customers by providing exceptional support and coordination services. This position requires a strong understanding of our products and services, as well as excellent communication and problem-solving skills.Key...

  • Account Support Coordinator II

    1 week ago

    Glen Allen, United States CorVel Corporation Full time

    The Account Support Coordinator works closely with Account Managers and departmental leadership to support customer accounts; this role seeks to understand challenges faced by both the customer and internal processes and helps to identify mutually advantageous resolutions. Assists Account Managers run and interpret reports on customer account data and...

  • Care Navigator

    3 weeks ago

    Glen Allen, United States Master Center for Addiction Medicine Full time

    Master Center is seeking a talented Care Navigator to work in close collaboration with the Care Team, including Licensed Mental Health Providers, Addiction Medicine Providers, and Peer Recovery Specialists. The Care Navigator is responsible for providing care navigation services as part of the Regional Hub. The Care Navigator is committed to removing...

  • Clinical Care Coordinator

    3 weeks ago

    Glen Rock, New Jersey, United States Progressive Spine & Orthopaedics, LLC Full time

    Job SummaryWe are seeking a detail-oriented and empathetic individual to join our healthcare team as a Clinical Care Coordinator. This role involves providing essential support in the patient care process, from welcoming patients to the clinic, gathering their medical history, and ensuring seamless communication between patients and healthcare providers.Key...

  • Physical Therapy Aide

    7 hours ago

    Glen Oaks, United States All Hands On Physical Therapy PC Full time

    Job DescriptionJob DescriptionPhysical Therapy Aide Duties & ResponsibilitiesTasks that need to be performed in this profession typically include:Assist with patient intakePreparation of equipmentPreparing hot and cold packsTransporting patientsObserving patientsDocumenting patients' responses and progressLiaise with physicians' offices and hospital...

  • Bilingual Community Health Advocate

    3 weeks ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job Title: Bilingual Community Health AdvocateWe are seeking a highly motivated and compassionate Bilingual Community Health Advocate to join our team at the University of Maryland Medical System. As a key member of our community outreach team, you will play a vital role in promoting health and wellness among diverse populations.Job SummaryThe Bilingual...

  • Physical Therapy Assistant

    2 weeks ago

    Glen Oaks, New York, United States All Hands On Physical Therapy PC Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Physical Therapy Aide to join our team at All Hands On Physical Therapy PC.Key ResponsibilitiesAssist with patient intake and preparation for physical therapy sessionsPrepare and maintain equipment and supplies for treatments and exercisesTransport patients safely and efficiently between...

  • Occupational Therapist Supervisor

    1 week ago

    Allen, Texas, United States MOSTDFW Full time

    Job Title: Supervising Occupational TherapistWe are seeking a highly skilled and experienced Supervising Occupational Therapist to join our team at MOST/DFW. As a Supervising Occupational Therapist, you will be responsible for providing occupational therapy services to children with Autism Spectrum Disorder in a dynamic and interdisciplinary team...

  • Social Work Case Manager II

    2 weeks ago

    Glen Burnie, Maryland, United States Chase Brexton Health Care Full time

    Job SummaryChase Brexton Health Care is seeking a skilled Social Work Case Manager II to provide comprehensive social work and medical case management services to patients and families. The ideal candidate will have a strong background in social work and experience working in a healthcare setting.Key ResponsibilitiesProvide supportive counseling to patients...

  • Chiropractic Assistant

    1 week ago

    Glen Mills, Pennsylvania, United States Laser Skin Medspa Llc Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Chiropractic Assistant to join our team at Laser Skin Medspa Llc. As a key member of our front office staff, you will be responsible for providing exceptional patient care and support to our physicians and patients.Key ResponsibilitiesPerform patient intake and scheduling, ensuring accurate and...

  • Supervising Occupational Therapist

    1 week ago

    Allen, United States MOSTDFW Full time

    MOST/DFW is looking for a passionate Supervising Occupational Therapist to work in an interdisciplinary team of Speech, Physical, and ABA therapists for children with Autism Spectrum Disorder. *SIGN ON BONUS*At MOST/DFW, we strive to make the MOST of therapy and make the MOST of life! We believe in a world where all individuals are empowered to reach their...

  • ABA Therapist

    4 weeks ago

    Allen, Texas, United States Behavioral Innovations Full time

    About the RoleWe are seeking a highly motivated and dedicated individual to join our team as an ABA Apprentice. As a key member of our clinical team, you will play a vital role in supporting our Board-Certified Behavior Analysts (BCBAs) in delivering high-quality services to our clients.Key ResponsibilitiesAssist with indirect supervision tasks for a...

  • Community Health Advocate

    4 weeks ago

    Glen Burnie, Maryland, United States University of Maryland Medical System Full time

    Job SummaryThe University of Maryland Medical System is seeking a highly motivated and compassionate Community Health Advocate to join our team. As a Community Health Advocate, you will play a vital role in helping patients and their families adopt healthy behaviors and navigate community resources.Key ResponsibilitiesPatient Advocacy: Act as a patient...