Reception Team Lead

3 days ago


Orlando, Florida, United States Hilton Grand Vacations Full time
About the Role

We are looking for an experienced Reception Team Lead to join our team. As a Reception Team Lead, you will be responsible for directing incoming calls, greeting visitors, and maintaining a positive working relationship with our sales, marketing, and admin teams.


Key Responsibilities:
  1. Greet all guests in a warm and professional manner
  2. Direct incoming calls and escalate issues to management as needed
  3. Maintain accurate records of guest registration and updates in Concierge

Estimated Salary:

$50,000 - $65,000 per year, depending on experience.


Benefits:
  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A 401(k) plan with company match
  • A generous paid time off policy

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