Service Delivery Coordinator

3 weeks ago


Clearwater, United States Supply One Full time
About the Role

The Service Delivery Coordinator is a critical member of our team at Supply One, responsible for delivering exceptional customer experiences and ensuring timely order fulfillment. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Responsibilities:
  1. Confirm orders and generate standard quotes within specified timelines
  2. Provide proactive customer service, responding to phone calls and emails in a timely manner
  3. Build and maintain accurate price lists to protect gross profit margins
  4. Resolving customer complaints and escalating issues to management as needed
  5. Monitoring customer min/max levels, open orders, and inventory levels to ensure timely delivery
Requirements:
  • High School diploma or equivalent
  • Experience in a customer service role preferred
  • Strong organizational skills and ability to prioritize tasks
  • Demonstrated initiative in personal professional development
  • Basic arithmetic skills including gross profit calculations
  • Attention to detail and accuracy
  • Proficiency in Microsoft Office including Excel, Word, PowerPoint, and Outlook

Salary: $50,000 - $65,000 per year, depending on experience. Benefits include health insurance, paid time off, and opportunities for professional growth and development.



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